Bergstrom Cadillac of Madison

Bergstrom Cadillac of Madison

1200 Applegate Rd, Madison, WI 53713

New 888-486-2434
Used 866-264-4261
Service 866-348-5634

Where You Get A Great Deal More!

Average Ratings

4.9 out of 5.0
41 out of 41 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    11-20 of 41 reviews
5.0 out of 5.0

Super sales team Mike Kennedy and Maxwell Miller

by from Deforest WI |

I was extremely pleased with the sales team of Mike Kennedy and Maxwell Miller. Unfortunately, I did not appreciate how we were treated by the finance manager, Vance (don't know his last name). Vance needs a course in guest service treatment.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

great service and knowlegdable

by from Madison, WI |

As soon as we walked in the door we were greeted and felt very at ease. The staff was very helpful and knowledgable. Will shop there again and again.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My DTS

by from Madison, WI |

CHRIS MY SERVICE TECH IS A GREAT GUY. HE IS ALWAYS WILLING TO WORK WITH ME ON MY PROBLEMS AND KEEPS ME UP-TO-DATE AS TO THE STATUS OF MY CAR. GLENN!!!!!

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service and very clean facilities

by from Madison, WI |

They diagnosed and fixed my oil leak in a very short time and made me much more relaxed as I thought there was a big problem with my car and there wasn't. I have always had great sevice and been able to get my car in and whatever I needed done rapidly.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Madison WI |

The staff is always very courteous and service done on car is timely & reasonable. Able to make the appointment the day before. Service was done very quickly.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Rewarding Dealer Experience

by from Madison, WI |

I was missing one of the owner's manuals from our newly purchased 2013 Cadillac from your dealership. At my request, Chris Eifert ordered the manual and made sure that we received it. Chris also assisted us with some warranty work on our 2010 SRX and saw that it was completed to our satisfaction. It's always a pleasant experience visiting your dealership.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

great customer service

by from madison wi |

Mike was very helpfull when I called to get an estimate and made a special effort to say hi when i dropped off my car.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Diagnosis and repair of my SRX.

by from Verona,WI |

Mike Keller and the Bergstrom team began the "repair" on Monday,Nov.18th and like scientists,stayed on the project until Thursday,Nov.21st when all problems were studied and solved. It was a lengthy process and worth the wait. I appreciate their expertise. Thank you. Kathy Smith( Mrs. Jerry Smith)

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great people

by from Madison, Wisconsin |

Stopped for air in the tires. My service manager noted that my oil was at 21% and suggested I get it changed while I was there. I appreciate him watching out for me. Now I can get on with the busy holiday season and not have to worry about squeezing in an oil change. It is all taken care of.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service - Very Clean Facility

by from Madison, WI |

As always, my Service Advisor did an excellent job getting my car in right away and taking care of the issues for my vehicle. It is always a pleasant experience bringing my car in.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(11-20 of 41 reviews)