Luther Hudson Chevrolet GMC

Luther Hudson Chevrolet GMC

1220 Crest View Dr, Hudson, WI 54016

New 888-398-8371
Used 888-556-5320

Average Ratings

4.9 out of 5.0
300 out of 304 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 304 reviews

Featured Review

4.0 out of 5.0

Typical Metro Dealership

by from Hudson, WI |

Typical metro dealership. Called when vehicle was done, quoted price at $258.91 over the phone but ended up with a bill for $308.91. Not sure where the extra $50 came from but not surprised in the least. Was never told there a rental charge for the loaner vehicle and there is nothing stated on the rental agreement that I signed but that $30 was tacked onto the bill. Not quite sure why you would charge a rental fee on a DRAC vehicle since that is a GM program to allow people to try new vehicles. That's about as logical as have to pay for a test drive. So GM pays you to put the vehicle in the DRAC program and then you double dip by charging a rental fee. That is the first time I have ever paid to use a loaner at a dealership where I was paying to have work done. Your people are friendly but your tactics are suspect at best.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Luther Hudson Chevrolet GMC responded to this review

April 9, 2014

Stephen, Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Best Regards, Tim Jubie GM - tim.jubie@lutherauto.com

4.0 out of 5.0

service to my car

by from Glenwood City, WI |

I am very pleased with the dealership and their employees. Everyone is very helpful and I put my trust in them to fix what needs and help me to keep my car in good working condition. Thank you very much

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Same day service even when you were booked up!!!

by from Hudson WI |

I had an issue with the lift struts on the Yukon that we own. With the need to have it working, your service area got them replaced, almost 5 years old, the same day, squeezing me in. Thank you Luther Chev in Hudson!!!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good Service, annoying survey

by from Hastings, MN |

Jamie and Marty provided excelent service. I was pleased with the time it took. They showed me were the waiting room was. Do not require so much feedback, I believe this is sufficent.I keep trying to submit this and it doesn;t take. I will not compleye anothr survey in the future.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

great shuttle service

by from Hudson wi |

Scheduling is fairly far out. 4 or 5 days. I also recommend doing a quick vacuuming in the cars for oil changes. Takes less than 5 minutes and really goes the extra mile.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Oil change

by from Hudson, WI |

Everthing was great, except I had an 8 AM appointment and dropped my car off the night before. I called a little after 10 AM to check on the status of the car and they said they had just pulled the car into work on it and would call when it was ready. I called back around 11:30 and they said they were working on it now. If they weren't going to have a chance to work on the car until 11:30 I would have liked a call so I could be prepared for that instead of having family wait around all morning to take me to the dealer to pick up the car.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Luther Hudson Chevrolet GMC responded to this review

August 14, 2014

We would like to extend our gratitude to you for taking the time to give us your feedback, Kate. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Feel free to call or stop by if there is anything else we can do to help you. Tim Jubie GM - tim.jubie@lutherauto.com


5.0 out of 5.0

Great Dealership - competent and clean facility

by from Hudson,WI |

Excellent dealership on buying and maintaining a car.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase

Luther Hudson Chevrolet GMC responded to this review

August 13, 2014

Gary, it is very kind of you to write us such a nice review. Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. Before we have the pleasure of working with you again, we'd like to invite you to take a look at our Facebook page. We offer exclusive deals, specials, and updates to our loyal fans! Tim Jubie GM - tim.jubie@lutherauto.com


5.0 out of 5.0

Excellent Service / Excellent Car

by from Hudson, WI |

very pleased with our sales person and the new car. Ray has been able to get 45mpg hwy. Exactly what we wanted w/out the cost of a hybrid. AWESOME!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Luther Hudson Chevrolet GMC responded to this review

August 12, 2014

Thank you for leaving us this review, Stephanie. We are very happy to hear that we could help get you set up with the perfect new car for you at the best possible price. Congratulations on your new vehicle and if there is anything more we can do for you please feel free to come back and see us an time! Take care. Tim Jubie GM - tim.jubie@lutherauto.com


5.0 out of 5.0

Great service

by from Hudson |

Brought my vehicle here for general service and as always they did a great job, quick and easy. They have a nice waiting area that makes the length of time waiting seem like hardly nothing at all. Plus they are very friendly and attentive to your questions and concerns. Great staff there.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Luther Hudson Chevrolet GMC responded to this review

August 12, 2014

We appreciate your marvelous feedback, Sean. We are very happy that we completed your service quickly. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Tim Jubie GM - tim.jubie@lutherauto.com


5.0 out of 5.0

service repair

by from Hudson |

Very personable and friendly. Very straight forward honest and upfront about repair.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Luther Hudson Chevrolet GMC responded to this review

August 5, 2014

Robert, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from us. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our staff was able to satisfy that. If there is anything more that we can do, please come back and see us again. Take care! Tim Jubie GM - tim.jubie@lutherauto.com


5.0 out of 5.0

very happy

by from Hudson , Wi |

excellent service and everyone was very friendly. it was a great experience and I will continue to return as I know what to expect from Hudson Luther Chevrolet now . Marti and Dan went out of their way for me and that was greatly appreciated , so thank you both.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Luther Hudson Chevrolet GMC responded to this review

July 30, 2014

Mike, we would like to thank you for your kind words. We feel our service department is what makes Luther Hudson Chevrolet GMC special. I am happy to hear that Marti and Dan were able to provide you with the outstanding customer service we strive to deliver to each of our guests. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Tim Jubie GM - tim.jubie@lutherauto.com


(1-10 of 304 reviews)