West Metro Buick GMC

1001 Hwy 25 South, Monticello, MN 55362

New 888-839-7137 New888-839-7137
Used 888-839-4836 Used888-839-4836
Service 866-520-6592 Service 866-520-6592


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 122 reviews
4.0 out of 5.0

Great service

by from Elk River, Mn |

Ended up dealing with Lloyd the GM because of a mix up on a loaner car. He was extremely helpful and went out of his way to make things right. However I'm not sure why the service people didn't replace the lift arm on the back door that is a recall item saying "it looks fine but if it gives you trouble bring the car back". Thank you Lloyd! Steve D. MN

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Easy shopping

by from St. Michael , mn |

Friendly service/ honest did what they said they would

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, clean, fast

by from Monticello, mn |

Fast service clean I don't want to enter anymore, I do not like doing surveys

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Exceptional dealership

by from Chanhassen, MN |

West Metro has the most straightforward and simplified buying experience I have experienced in over 35 years of car purchasing. In and out in 2 hours, including looking, test driving, finance, and a complete delivery walk through.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Sales

by from Monticello, Mn |

We really wanted a GMC Denali Diamond White. West Metro did everything possible to find it for us. When they did we were so happy! Thank you West Metro!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

First Oil Change

by from Monticello, MN |

My parents brought my car in for its first oil change. They said the service was outstanding. Coming from them, that truly means a lot! They enjoyed the waiting area and the coffee (once they figured out how to use the machine). They have offered to drive down and take my car back in when it is due again, so way to go, and THANKS!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Survey

by from Woodbury, MN |

We have purchased are last two vehicles at this dealership and we are extremely satisfied with both the buying and servicing. The fact that we drive over 50 miles each way tells you how satisfied we are with this dealership.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Monticello, MN |

No real story to tell other then West Metro is the BEST by far in all aspects of their business.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Dead Battery

by from Saint Michael, MN |

Had an immediate need (dead battery) and it was taken care of immediately. Very friendly and professional staff! Amanda Reinking was fantastic - thank you.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Review

by from St.Cloud, Mn |

In and out quick service love this place in out no problem, on time,nice clean car after service work, Coming from St. Cloud worth the drive

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 122 reviews)