- Service & Repair
In 1998, Chilson-Wilcox was formed to take on the Dodge and Chrysler franchises. At that time, we became Chilson-Wilcox Inc.
With a vision in mind of a state-of-the-art facility and an emphasis on customer satisfaction, we grew and were able to achieve our goal.
On November 1st, 2004 we opened our new facility at 660 Addison Road, Painted Post, NY. We are very proud and excited about this new venture and we invite all of our current and future customers to join us in foreseeing our vision of Chilson-Wilcox Inc.
Are you bringing your car in for service? Drive-up service is one of the things that makes our dealership better!
This dealer has:
9 out of 11 people recommended this dealer.
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We were in the middle of a quest for a Kia Sorento EX and had frustrating experiences with dealers in our area. They all seemed to pull from the same book, "How to Be Pushy and Alienate Customers" because we felt more like a target than a customer. When my wife found the vehicle we wanted in Chilson-Wilcox's inventory, we made a quick call even though it'd be a 90-minute drive to get there. SO glad we did. From the very start, Charlie was super professional, eager to help, and absolutely totally upfront with everything. There was no pressure and he talked freely about the price and vehicle without baiting us with a, "come on in and we'll discuss it" ploy. Even with our unique financing situation, considering we're a 100% online and cash-pay couple with no debt, but also no "credit" built up, he said he'd do his best. And that he did...calling us back just a few short hours later with good news. Honestly, it was the smoothest transaction we've ever made when purchasing a vehicle. No games, no hassles, no combative haggling...just...a purchase. On our terms and at our pace. Other dealers just don't get it. The showroom is inviting, the staff is friendly, just the entire vibe is welcoming. Considering the sheer number of bad reviews car dealerships tend to get out there, it says a lot when someone is motivated and eager to share a *good* experience. Thank you, Charlie for all the help and for not pre-judging our unique situation. You went above and beyond, and that's extremely rare in this industry.