Stark Chevrolet Buick Cadillac Merrill

N259 Brandenburg Avenue, Merrill, WI 54452

New 888-275-3412 New 888-275-3412
Used 888-274-9508 Used 888-274-9508
Service 888-280-3040 Service 888-280-3040

Welcome To Stark Automotive


Average Ratings

4.5 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 14 reviews

Featured Review

5.0 out of 5.0

Excellent

by from Wausau |

We have purchased (2) cars from Stark and both experiences were great! I have had them back in for service and that experience was also great. They were able to help us purchase the cars when other dealers would or could not. Absoluteley will be going back to them in the future as well as our service needs.

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  • Customer Service
  • Buying Process
  • Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Never trust this place

by from Wausau, WI |

Never trust these guys when you buy a used car from them. I purchased a used 2014 chevy cruz from them. While the buying process was good, they failed on all other aspects. I was promised from both the finance manager and the sales rep that they would fix my hood, scratches all over it. Well i went back a week later and they tried to buff them out, did nothing, so they had me go to a body shop, waste my time there getting it looked at and then never called me or even returned my calls to get it fixed. Also on delivery, and this is the worst as i thought all chevy cars had a delivery process, guess not. I was lead to my car, told to push the onstar button and then while driving to register it. The sales rep took zero time to walk over the car with me, lol still can't program the stupid radio. i have even canceled my extended warranty with them as I will never go back to them ever. In conclusion, if you buy something used from them, even if it is certified like mine, get it in triple writing on any work that they need to do, yes i had a iou yellow copy of work that need to be done from them and still nothing.

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  • Not Applicable
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding Staff and customer service

by from Wausau, WI |

James Otto and Joe Ramirez are some of the easiest people to deal with in the industry. If you want to be treated like a person go see them! Great customer service!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good service

by from Stevens Point, WI |

We had a very good experience, we bought our car July 2014 and everything was quick and easy. Kevin was very helpful, and if he didn't know the answer to something he went above and beyond and found the answers.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Over All Business

by from mid wisconsin |

I pulled up to Stark Automotive and was immediately greeted by a salesperson before I entered the building. I was impressed with that because I have done a lot of shopping around at dealer ships. I was satisfied with how Kevin and all associates treated me during the long process of buying a car. Kevin was very patient with all my "questions" I had. If he couldn't answer them, he had someone else there who could.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent service

by from Merrill Wisconsin |

Super people, great attitude. Everyone made me feel vary comfortable going though the whole buying process. Everyone I know will know Starks is the place to shop thanks again !!! Quality around the broad

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Stark Chevrolet Buick Cadillac Merrill responded to this review

June 6, 2014

Thank you for the opportunity to earn your business and the great review. Customer service is a top priority for us at Stark Automotive Merrill.


5.0 out of 5.0

Very Good Service

by from Merrill, WI |

I went to a few dealerships before going to Stark. At the other dealerships, the associates were slow to assist and didn't help me find exactly what I was looking for. When I went to Stark, I was greeted by the sales associate immediately, he listened to what I was looking for and helped me find it. Buying a new car can be stressful and intimidating, but I found that the entire experience was fun and exciting with the sales team at Stark.

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  • Customer Service
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  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Stark Chevrolet Buick Cadillac Merrill responded to this review

June 4, 2014

Thank you for the opportunity to earn your business and the great review. Customer Service is a top priority to us here at Stark Automotive Merrill.


4.0 out of 5.0

Decent Place

by from Stevens Point Wi |

Went in looking at 2012 Chevy Sonic and walked out of there with the same 2012 chevy sonic! They are car dealers so when they have their games and if you play hardball with them you'll get the deal you were looking for. Salesman was average, made sure we were comfortable offering drinks and was always looking to answer our questions. The financing guy seemed genuinely a nice guy, who we had to work with to get our payments to where WE wanted them, once he got a hold of that concept everything went smoothly. All together great experience and would go to again if looking.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

joyce

by from Franklin Wi |

best car buying experience ever will return for my next purchase thiswas fifth purchase

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

HAPPY CUSTOMER

by from Rib Lake |

I bought a 2011 chevy impala at stark and was treated outstanding by my salesperson chad. he was very helpful in deciding which vehicle to purchase. paul the finance guy was also very helpful and easy to work with. thanks again for the great experience!

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  • Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 14 reviews)