Auto Focus LLC

(4.0) 6 Reviews

692 Broadway, Newark, NJ 07104

Used 973-350-1515

Average Ratings

4.0 out of 5.0
5 out of 6 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-6 of 6 reviews
5.0 out of 5.0

Honest and knowledge

by from Newark NJ |

I recently purchased a used vehicle from a gentleman called Santos at Auto Focus, I was very impressed by his honesty and car knowledge i was given a carfax without even requesting and explained in detail. Being a former car salesmen myself i know honesty is hard to find in the car business. I'm really happy with my purchase I recommend Auto Focus to anyone, buying a vehicle can be stressful experience. At Auto Focus it became fast and simple. Its a great place. Thank you Santos.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Auto Focus LLC responded to this review

July 22, 2015

Thank you very much for your recommendation.


5.0 out of 5.0

Great experience

by from islen nj |

I would like to say that I had the greatest experience with Santos at Auto Focus. Santos was so patience with me since it was my first time buying a vehicle. He took the time out to explain everything to me. The vehicle I came to buy was sold but he helped me find something else on the lot that I fell in love with. I'm very happy with my car and I never had a problem with it to this day. I will always recommend people to buy from Auto Focus and I always tell them to ask for Santos. If it wasn't for Santos and his dedication I was leaving and going to another dealership. Thank you Santos for being a wonderful salesman.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Auto Focus LLC responded to this review

July 14, 2015

Thank you very much for your kind words it was pleasure finding you a suitable vehicle.


5.0 out of 5.0

Great Customer Service

by from Philadelphia |

I had been looking for a Volvo wagon as I am a single Mom of a 3 yr old girl. I found one on Cars.com at this dealership and I called from work. Santos made me feel like this would be a simple and easy process. It was!! I drove my trade in, a 1998 Range Rover all the way from Philadelphia with my nephew and we were impressed with the care and excellent customer service received. I was approved after about 20 mins. and drove the Volvo wagon home to Philadelphia, needed some minor repairs but the shop has arranged to get those things fixed.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Helpful and Real

by from Newark, NJ |

Came to the dealer looking for a car, i didnt have too much money, my credit is not so good, and i had been turned down at 4 other places. So my hopes were not very high, but i spoke with Santos and in 20 minutes i was approved. Within the hour i was driving my new car home!!! Very pleased with my overall experience. The car is great and my payments are affordable to me.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Very friendly people

by from belleville, nj |

Just picked up my BMW from the dealer, I was turned down at 4 other dealerships. Tania was so helpful with getting me my finance, i'm sending all my friends and family over. Thanks a bunch guys.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

DO NOT BUY FROM THIS DEALER

by from Elizabeth, NJ |

BOUGHT THIS CAR ON A MONDAY, BUT THAT FRIDAY I HAD ALREADY BROKEN DOWN 3 DIFFERENT TIMES. THE CAR DIDN'T EVEN HAVE OIL IN IT AND THE TRANSMISSION, BATTERY, AND ALTERNATOR WAS BAD!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


(1-6 of 6 reviews)