CarMax Greenville

(3.7) 3 Reviews

2800 Laurens Road, Greenville, SC 29607

Average Ratings

3.7 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
5.0 out of 5.0

Friendly professional Business Office Associate

by from Greenville SC |

I sold a vehicle to CarMax. Transaction was quick and thorough. Panchetta Jenkins was very friendly and efficient. Thanks Joel Walker.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

visit to look at an advertised car

by from Greenville, SC |

This was the worst experience I have ever had with an auto dealer. I called the phone number in the ad and made an appointment to see this particular car. After arriving I asked for Jim who was too busy to see me & referred me to another salesman. No one could find the car; they said it was not there. End of story; salesman disappeared & no one took care of us further; we waited a while & left. I have no intention of ever returning! Why advertise a car you don't have?

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

CarMax Greenville responded to this review

January 15, 2012

We are so sorry you had a bad experience. We would like to speak with you further, please call our customer relations 1-800-519-1511. Thank you for your review.


5.0 out of 5.0

Carmax experience

by from Greenwood, SC |

Bought a used car a Carmax, they made everything so easy, no pressure, great experience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

CarMax Greenville responded to this review

January 7, 2012

Woohoo! Glad you had a great experience, thank you for your kind review.


(1-3 of 3 reviews)