CarMax Albuquerque

(4.0) 1 Reviews

5500 Alameda Blvd., Albuquerque, NM 87113

Average Ratings

4.0 out of 5.0
1 out of 1 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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1 of 1 review
4.0 out of 5.0

CarMax - nice cars, but lowballers on trade-ins.

by from Farmington, NM |

The facility is very nice and the atmosphere is definitely low pressure. The prices are on the high side for new cars, which they justify by saying the cars are thoroughly inspected prior to being sold. The prices are set - no haggling. My only problem with them is they seriously lowballed us on our trade in - I was expecting an offer that would let them make a profit on our trade in, but they were at least four thousand under a conservative Blue Book trade in value. I may go back if I sell my car on my own, but I won't be bringing in a trade.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase

CarMax Albuquerque responded to this review

September 29, 2011

G-Man, Thank you for your post on your recent CarMax experience. I'm sorry you weren't happy with your appraisal . There's a lot that goes into evaluating CarMax's offer including market value. If you have any questions or want to discuss your experience further, please feel free to call our Corporate Customer Relations team at 800-519-1511.


(1-1 of 1 review)