- Service & Repair
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napleton's enter the automotive industry, Customer Satisfaction still tops the priority list.
35 out of 44 people recommended this dealer.
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Everyone very helpful, explained options thoroughly and very pleasent experience We have bought five cars and will come back for our sixth car and tell our friends and family