Forest Lake Chevrolet Cadillac

Forest Lake Chevrolet Cadillac

533 19th St. SW, Forest Lake, MN 55025

New 888-707-8104
Used 866-235-2721
Service 877-465-6852

We are family owned and operated and closer than you think!!!

Average Ratings

4.8 out of 5.0
182 out of 184 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 184 reviews

Featured Review

5.0 out of 5.0

great people to work with

by from Forest Lake MN |

we came in knowing what we wanted the salesman was able to give us info on a certain type of vehicle which helped us make a better decision and we change which vehicle we purchased. Appreciate the honesty.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Quick service

by from Chisago City MN |

My wife was expecting to spend much longer than she did. They diagnosed the problem and made the repairs in about an hour. Very satisfied!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Customer Service!

by from Forest Lake, MN |

Our sales person, Joe, treated us so nice when we purchased our Chevy Traverse in April of this year. More importantly, he treats us wonderful every time we come in now for service. The Service dept. has been great so far too.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Car hunt time

by from Forest Lake, MN |

I wish on pick up time for the vehicle someone could tell or better yet GO GET the vehicle for the customer. I understand there will be times it can't be done...but most of the time would be great. I hate hunting it down!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Very nice dealership

by from Forest Lake,MN |

I have always work with Mr. Gary Carlson. He has always help me to consider which car, or suv I want. On the other hand you have a MGR named Jessy that would not move at all. I called Gary back the next day and told him what they offer for my Cadi was all most to the level of junk. I told Gary that I would not deal with that MGR.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Completely Satisfied.

by from Shafer, MN |

Incredible Service. Completely Satisfied. Rock and Aaron were a huge help in making sure I got the right one that will fit my family's needs. I will be referring all of my friends and relatives.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Stacy, MN |

Everything was explained in detail so I fully understood how the GM 2 year free oil change and tire rotation program worked. Service was completed within the time quoted. Everyone was very friendly.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Wonderful experience

by from Forest lake, mn |

I was very pleased with overall service and Kelly who made sure that I had a car to drive when I have to leave mine a second night. He even offered to give me a ride to the dealership to pick up the loaner if I needed it. I appreciated the thorough and respectful communication. I have been to dealerships where, and a female, I have been treated like an idiot. I never once felt this way during any of my communication. During this visit and other smaller maintenance visits I have never felt pressure to complete any extra services, which I have also experienced at other dealerships. For these reasons, I will keep coming back! Thank you for the honest and respectful services!

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

2015 Chevy Impala

by from Chippewa Falls, WI |

The experience of purchasing a car, which is always stressful, was made to be an enjoyable experience thanks to Clem. Hat's off to him!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great car!!

by from Forest Lake, MN |

The price of my car changed 3 times! Very satisfied with my car, but things could have been better. I wanted to buy at a set price which was promised to me. Delayed responses from the dealer caused me to lose out on the $1500 consumer cash rebate! This was very infuriating to me.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Forest Lake Chevrolet Cadillac responded to this review

August 22, 2015

We would like to extend our apologies to you for your last visit with us, Michael. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact jared.wilcox@wilcoxchevrolet.com at your convenience. Jared Wilcox | Online Marketing Manager | jared.wilcox@wilcoxchevrolet.com


5.0 out of 5.0

Great service and great treatment

by from Forest lake, Ann, |

Had our Sonic in for service, great service and they answered all my questions. Very friendly and the best part is that they knew who I was, so it felt like a family get together.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 184 reviews)