Sesi Lincoln Volvo Mazda

Sesi Lincoln Volvo Mazda

3990 Jackson Rd, Ann Arbor, MI 48103

New 877-256-1317
Used 877-730-0107
Service 877-598-5071

All Roads Lead to Sesi...

Average Ratings

3.3 out of 5.0
8 out of 14 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  11-14 of 14 reviews
5.0 out of 5.0

Great staff.

by from Ann Arbor, MI |

Have used the Service at Sesi for years and always been happy.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Very Poor customer Service

by from ann arbor, mi |

Poor poor customer service Poor poor knowledge of how to fix vehicles Save yourself the time and take it to any other Ford dealer. It is bad enough to have to deal with an issue on your car, but to have to pay for Sesi to charge you and not fix it is not acceptable.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Don't try to reach them on the phone!

by from Ann Arbor |

I had a question for the service dept. I called about 6 times, using any extension available. It did no good. It was during business hours and nobody would answer the phone. You would think that at least the new sales dept. would answer.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

They sell but can't service what they sell

by from ann arbor, mi |

Plain and simple, the sale force is very good and will get you the best deals for financing out there....however once you have problems beyond the oil change.....watch out....don't waste your time, just drive a mile down the road to the Ford dealer. I took both of my mercury cars to fix issues, and found out that I was wasting my time and money. The mgr did not help and was defensive and the owner did nothing to help after repeated complained. So If you want to buy a CAR go there.but if you want your car fixed and done right.then it's not the place to go.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does not recommend this dealer

Did make a purchase


(11-14 of 14 reviews)