Mazda of Lodi

(3.7) 5.0 3 Reviews

130 Rte. 46 East, Lodi, NJ 07644

Used 973-594-1700 Used973-594-1700


Average Ratings

3.7 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
1.0 out of 5.0

Poor service, poor vehicle knowledge

by from Bergen County, NJ |

I went in after speaking to a manager via online submission. We didn't get far into negotiating. The sales Rep, while fairly kind, lacked product knowledge and behaved a bit too slick for my liking. Charlie was somewhat offensive in person. I would not recommend this dealership.

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  • Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

the best experience ever !

by from Garfield, NJ |

This is not the first time I was shopping for a car, but the first time that I got just amazing customer service from the car dealer. I have to say I had really bad experience dealing with dealers before, but this time was such a difference. I was just amazed by the customer service and the way I was taken care of. My sells person was Rick Mostacero and he is the BEST. He listens, he doesn't push you to do something you not comfortable with, he even gave me a ride so I can get car insurance since I did not want to do it over the phone. He also recommend place, and I should have listened him from the beginning cause i got the best rate. Overall it's was the best experience ever and Rick is the right guy !!!

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

MAZDA OF LODI

by from WAYNE NJ |

FROM THE MINUTE I SEEN THE CAR ONLINE THEY CALLED ME AND WERE VERY HELPFUL AND INFORMATIVE. WHEN I WALKED IN THE PAPERWORK WAS READY. THE SALESMAN NEW I HAD JUST HAD OPEN HEART SURGERY AND I COULD NOT WALK AROUND THE LOT LOOKING AT CARS. HE WAS SO HELPFUL.

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase