Borton Volvo

Borton Volvo

905 Hampshire Ave S, Golden Valley, MN 55426

New 866-865-7654
Used 866-808-6110
Service 866-691-6420

Dedicated to Excellence Since 1957

Average Ratings

4.8 out of 5.0
70 out of 74 people recommended this dealer.
Customer Service
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  1-10 of 75 reviews

Featured Review

5.0 out of 5.0

Gene Kaganovsky

by from St. Cloud, MN |

In 2010, we were encouraged by a relative to check out the Volvo family of cars when looking for a good, reliable upscale car. Upon entering Borton Volvo my wife, daughter, and I met Gene. He proceeded to inform us on the specific characteristics of various models. We found Gene to be very informative and patient with us. He answered all our questions and since he was knowledgeable and patient with us; along with the financial figures his pencil came up with, we bought our first Volvo. Upon leaving (with smiles on our faces) I remember mentioning we would be back in the future. Well, today, 4/17/2014, we purchased our 3rd Volvo from Gene. Because we found Gene dependable and personable, my wife and daughter purchased Volvo #2 without any input from me; and I just purchased Volvo #3 over the phone from Gene by myself for my wife. She knew the exact model she wanted, but she didn't see the car before I drove it home. She is ecstatic about the car. I highly recommend Gene as your salesperson at Borton Volvo. John who does the financial paperwork is excellent, too.

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

Poor PPI

by from Mpls MN |

My son bought a used Volvo at a different dealer. We took the car to Borton Volvo for a pre purchase inspection (PPI). They did identify one problem. We bought the car, then took it my trusted neighborhood mechanic and he found MULTIPLE problems not identified by Borton Volvo. I hard PPI done at the Volvo dealer assuming they were familiar with the car and what to look for. Big mistake by me. Now it's going to cost $3k + in repairs. Wish I knew that going into the deal. Don't waste your money with PPi at Borton Volvo

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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Gene Kaganovsky Top Sales Person at Borton

by from Minneapolis, Minnesota |

I just bought my fourth Volvo from Gene. He is professional, knowledgeable, honest, sincere, and reliable. I drive a Volvo because of their outstanding safety record. Follow through and customer recognition are very important to me; Gene takes incredible pride in the product and he values his customers. I have known him for a decade in his capacity as the sales person at the Golden Valley Borton Volvo; he will get you in the right vehicle and his approach is fast, sincere, and honest. He gets you the best price and then insures that you are totally satisfied with your purchase. In the Finance Dept,, John Dondlinger, gets the best number and makes the purchase very easy. Finally, once you drive away in your new Volvo, the Service Department will always be there to provide superior customer oriented care for your vehicle.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding buying experience

by from Golden Valley, MN |

Loved our purchase experience at Borton. Gene Kaganasky made the process simple and painless. This was our first new car purchase in quite some time, and he made sure we were getting what we needed, and found what we wanted, even though it wasn't in Borton's current stock. We don't hesitate recommending this dealership to our friends and family.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Gene Kaganovsky was incredibly helpful

by from Minneapolis, MN |

Car buying can sometimes be an awful experience or sales people can be pushy, but we had the pleasure of working with Gene Kaganovsky at Borton Volvo in Golden Valley and it could not have been smoother or more pleasant. Gene was friendly and helpful, and truly wanted us to find the car we would enjoy most. We test drove two models twice and he and John from the Finance department made the buying process incredibly easy. We love our new S 60 and could not be happier. We will absolutely return to Borton Volvo and look forward to working with Gene and John again when this lease is up.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience

by from Rochester, MN |

We bought a new Volvo from Gene Kaganovsky (and John in financing). The process was very smooth and efficient. The facility is in the process of upgrading and streamlining 2 locations into 1. We went to Gene based on friends' recommendations. We had already researched Volvo pretty extensively, so came ready to buy. Gene outlined our available choices and was very to work with on this deal.

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Gene K, the outstanding salesman

by from Minneapolis, MN |

I was pleased with the facility, the knowledge of the salesman, the time he took, his pleasant manner, and would recommend him to a friend or family.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Exceptional customer service by Gene Kaganovsky

by from Edina, MN |

I went to the Golden Valley Borton Volvo location as I read on-lne about the excellent customer service provided at that location. I also heard positive things about Gene Kaganovsky, the lead sales person there. I was so fortunate that he happened to be there that evening and he was the sales person who helped me through the process. I was trying to determine whether to purchase or lease a 2014 Volvo S60. He explained the value of both options. He went through both options with me in detail, and eventually gave me what I thought was a fair price on the car. I decided to lease the vehicle. Although I received a fair price on my trade-in, I felt I should have negotiated for a better price - but I chose not to. I never once felt that Gene was trying to take advantage of me, manipulate the price of the car or monthly payments, or pressure me to make a decision. This is a rare quality in a sales person. He is the best of the best - one of a kind in this business. Since I leased the car two days ago, Gene has been very willing to continue to answer my questions about the car. He promptly returns phone calls and patiently answers my questions. He is very knowledgeable about his product and is willing to share that knowledge with his customer.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

60000 mile warranty service

by from Park Rapids |

We had our final 60,000 mile warranty service on our 2010 XC60. Service was excellent, they even repaired a damaged USB port free of charge! We have always been extremely happy with Borton Volvo

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Lease of my new S60!!

by from Eden Prairie, MN |

On Saturday November 30, 2013, I met with Gene to discuss my 2005 S80, he explained the trade-in value and my purchase/lease options thoroughly. I was able to test drive the car with my daughter and she was happy to pick out the color. We drove away with a new S60! Gene and John made the experience painless, efficient and always pleasant to conduct business with Borton Volvo. Thanks Gene and John.

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

S60 service

by from Buffalo, MN |

I brought my S60 in for routine maintenance at Borton in Golden Valley and Mike was very helpful. He explained what was going to be done. He told me that the service didn't include tire rotation and told me the price. He told me about how long it would take. The lounge is always clean and so are the restrooms. When the car was done, Mike explained about the software updates and said that the vehicle would be run through the car wash. I have had very good experiences at the dealership.

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Does recommend this dealer

Did make a purchase


(1-10 of 75 reviews)