Checkered Flag BMW

5225 Virginia Beach Blvd, Virginia Beach, VA 23462

Used 757-687-3447 Used 757-687-3447


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 255 reviews
4.0 out of 5.0

Nice Facility

by from Virginia Beach, VA |

The staff is always courteous and cater to you. The facility is very appealing to the eye. The car wash is a nice touch. Prices are high as can be expected from a BMW dealership.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service. Jason was a great service rep

by from Virginia Beach |

My service tech Jason was very helpful and knowledgeable. He took out the car seats for me and put them in the loaner and did the same upon return. Very nice.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great services from beginning to end

by from Virginia Beach, VA |

Friendly and professional staff, from the person checking me in, to my team leader, to the staff overseeing the waiting area. Availability of water and snacks is a nice touch. And the interim reports letting me know that my car was being serviced.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great service

by from Va |

Custermer service was very good .Everyone very attentive .Service was prompt and in a timely manner.Good communication .Waiting area comfortable and providing mediate needs of customers.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Virginia Beach, VA |

The sEasy appointment set up, Advisor's explanation of cause and solution of problems and plans for future routine check ups.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service

by from Va beach va |

I got an appointment quickly and could get a loaner mini. Dan explained what was happening every step of the way, kept me informed,met every commentment he made.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from VA Beach , Va |

Service Adviser Ashley is Great! I would definitely recommend if you need to get your BMW worked on. Excellent all around dealership.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Virginia Beach, VA |

Had a loaner provided by you, on line scheduling, love that. Routine maitenance done. No problems, kept me posted on progress of repairs that came up

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great services with a very friendly staff

by from Norfolk, VA |

The prompt services! My friendly and caring service advisor! The attention to detail without me mentioning anything to her. And the entire staff who is so friendly!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Checkered Flag BMW responded to this review

January 31, 2016

Thank you for the kind words, Mike. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Checkered Flag BMW, we value our customers and we look forward to seeing you down the road. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210


5.0 out of 5.0

Wonderful Experience

by from Virginia Beach, VA |

Scott W. was awesome, I honestly can't say enough good things about him! Jimmy Anderson is top-notch! I had such a pleasant experience purchasing my car, I am so pleased with my experience thus far.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 255 reviews)