Porsche Audi Grand Rapids

6025 28th St SE, Grand Rapids, MI 49546


Average Ratings

4.7 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 42 reviews
5.0 out of 5.0

Great overall customer service

by from Holland, Mich. |

Salesmen - Charles VW goes out of his way to work with any issues and work with all the departments.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Super price with outstanding service

by from Niceville, FL |

Charles Van Wyk was great to work with. He was knowledgable, helpful and friendly. We negotiated by phone and we flew in from Florida to pickup the car. He picked us up at the airport and the car was ready for inspection and looked beautiful. Mike McCahill helped us through the paperwork and was friendly and efficient. We landed at the airport at 10:15, we were picked up at 10:30. By 12:45 we were on the road south having inspected the car, processed the paperwork, and gotten the briefing on the cars features, all at a great price. Outstanding!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Friendly service; great facilities

by from Grand Rapids, MI |

Employees were friendly and helpful; waiting area was a great place to work while I waited; estimate of service time was accurate.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great team

by from Grand Rapids, MI |

Kent Hamman and Joel in service were knowledgeable and very accomodating. I appreciated the time they took and detail they shared regarding our service.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Recommended Service Facility

by from Grand Rapids MI |

Have visited for both routine service and 1 repair. On all occasions, service staff demonstrate professionalism with good customer service. Best Audi dealership (of 3) I have experienced...

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Service

by from grand rapids |

I was late to catch a flight, my car was picked up at our corporate hangar and ready for me when I returned. Serviced, washed, heated and ready to go! Jeremy (sp?) in service was great.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Grand Rapids, MI |

Friendly Service staff, who are quick to meet you when you bring in the car and make you feel comfortable while you wait. Car was done on time and washed before it was returned to me.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service, clean facilities, detail oriented

by from Grand Rapids, Mi |

Service was performed in timely matter and was detail oriented. New facility is nice and seem to add resources to service.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

50K mile service

by from Michigan |

Adam in service was very professional and did a great job keeping me updated on the staus of my service progress.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service

by from Grand Rapids, MI |

I had a tire that needed repair and they jumped on it for me. They needed to replace all the tires then, but, I appreciated their level of service and follow up. The Team did a great Job. Service is Critical to owning a car. This is one reason I am looking at another Audi. If Service stinks, I move on.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 42 reviews)