Infiniti of Peoria

Infiniti of Peoria

9167 W Bell Rd, Peoria, AZ 85382

New 866-374-7448
Used 866-374-7452
Service 800-464-1754

Average Ratings

2.3 out of 5.0
2 out of 8 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-8 of 8 reviews

Featured Review

5.0 out of 5.0

The BEST Ever Buying Experience from a Dealer

by from Scottsdale, AZ |

After finding out that Infiniti of Peopria had a used 2010 Buick Enclave for sale with low mileage, I was initially reluctant to make the long drive from my home in Scottsdale to go see it, but am glad I did. Not only was the car exactly what I was looking for and in great condition, the whole buying experience was the BEST one I have ever had when buying from a dealer. The salesman I dealt with was professional,low key and knowledgeable and a delight to work with. The sales manager was a nice fellow as well and not some hard boiled sharpie. Their female finance manager was not only a lovely lady, but sharp as can be and a pleasure to work with. If you are looking to buy a new or used car, I really can wholeheartedly reccomend that you go see these folks. They make buying a car a pleasure rather than a pain.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

2.0 out of 5.0

point about pricing

by from Chandler, AZ |

I was shopping online for a used vehicle and saw one from this dealership at a great price. I contacted them by email asking for an out-the-door price and received an email back indicating that the vehicle had a pre-installed GPS/security system and the price was $ 998 higher than listed in the online ad. I was also told that the sales person would ask the GM if there was anything he could do. Since this was not mentioned anywhere in the ad i felt this was less than honest and not a dealer i wanted to do business with.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

worst ever

by from Arizona |

trade in my BMW for SUV they tolled was light used and I found out the thing was rental. They tolled me I get my second set of keys and 2 years letter never even heard from that clown back.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Example of what to avoid!

by from Tucson |

If you call or stop by it will show you which reviews are from customer and not dealership. The service is poor at best. I am firm believer of giving respect to get respect. Just call and your will see its not understood here. Robert D may be the exception.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


2.0 out of 5.0

Disappointe4d

by from Anthem, AZ |

Infiniti Peoria lost a customer because of failing to provide my 65,000 mile check-up when it was exactly 65,000 miles. They wanted to charge me nearly $500.00 for just the check. Until then, I was convicted Inifinit was it. NEVER AGAIN!!!

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Customer Service
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Poor customer service

by from Phoenix, AZ |

Inquired about a car and was never contacted by anyone from this dealership.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

BEST SALES EXPERIANCE EVER!

by from PHOENIX |

great place to buy john larson and jason settle were great! would highly recommend buying your next new or used car from infiniti of peoria! thanks again john and jason!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Unhappy customer

by from glendale |

If you decide to deal with these guys, be prepared, they will lie every thing imaginable. Have every promises in hand writings. Still, you will be out smarted like every body else.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


(1-8 of 8 reviews)