Town & Country Ford

Town & Country Ford

6015 Preston Hwy., Louisville, KY 40219

New 888-504-4045
Used 877-828-4856
Service 888-227-2409

Average Ratings

1.5 out of 5.0
0 out of 2 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-2 of 2 reviews
2.0 out of 5.0

I guess sales people are no longer trained

by from Sunny Florida |

Looked up ( quit a few cars) however seldom the sales personhas any real automotive or maintenance education, Since I'm looking to buy a Porsche, I happen to know the weak spots in these cars; if you ask for on how the condition is of the car, modifications or certain neccesary service bullitins,they have no clue at all. Sometimes they only know but seldom admit that the tires are worn. So buying on line is a huge risk,since you do not get honest answers at all

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Do Not Trust!

by from Louisville, KY |

I purchased a vehicle that allegedly passed the ?Certified Pre-Owned Inspection?. The salesman couldn?t get the paperwork correct from day one. We had mechanical problems the first week and were told that there was nothing wrong and the vehicle ?passes the inspections? and I could not return the vehicle. When more significant issues came about within 3 months of having the vehicle, Town and Country told me they would diagnose for free and provide a rental car. When I did not authorize them to put in a new engine, they refused to return the vehicle unless I pay the $249 diagnostic charge that I was told was free. Representatives had an ugly attitude and lied about a lot of things over the vehicle. Don?t trust them!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


(1-2 of 2 reviews)