Toyota Certified at Central City

Toyota Certified at Central City

4800 Chestnut St, Philadelphia, PA 19139

New 866-698-4220
Used 866-697-6188
Service 866-735-0719

Since 1969, your family-owned Certified Pre-Owned Toyota-Scion dealer. We light up Chestnut St.

Average Ratings

4.8 out of 5.0
180 out of 184 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 184 reviews

Featured Review

5.0 out of 5.0

great service

by from Phila.,Pa |

everyone is friendly and helpful, there is a young lady who does the rentals,I rented a vehicle a year ago and she still remembers me! (Is that a good thing or a bad thing?) lol...and I have the same mechanic after three toyotas over the years and he really knows my cars and what they needed. I appreciate that so much

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Toyota Certified at Central City responded to this review

June 1, 2015

Thank you for sharing your feedback, Rosalind! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Jamie Haberle - Service Manager

5.0 out of 5.0

Great Service

by from Philadelphia |

My experience once again was very pleasant it had not been in the past but I must say things have improved greatly

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service Advisor and Mechanic

by from Philadelphia, PA |

The mechanic took the time to ask me what the problem was with the minivan. We went for a test drive to get a better understanding of the problem and he even asked for advice from another mechanic. Great job the problem was solved.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

best car dealership ever!

by from philadelphia,pa |

Everything it was a good experience!And my sales person Rodney was awesome, he made my experience very easy!I will recommend him to all my friends!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service.

by from Philadelphia, PA |

The helpful assistance I received from service rep Archie was greatly appreciated! His professionalism and customer service expertise were surely apparent.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, clean facilities

by from Philadelphia, PA |

Drive my car in and speak with service rep right away. Nice waiting room. I also like the occasional newsletters by e-mail with good information, which is helpful.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service, facilities comfortable, coffee area

by from Philadelphia, Pa. |

I'm comfortable and have been for years. Service is very good. I come far for my car and all the cars I had.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Just Great in every aspect of my experience.

by from Phila, Pa |

At the service desk the gentleman told me I would be out by 9:00am and he was true to his word.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great job

by from Philadelphia,pa |

Very timely and accurate service. Accurate quote for work but I paid even lower than expected. I would highly recommend this dealership.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Toyota Certified at Central City responded to this review

August 20, 2015

Hi Darlene and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Jamie Haberle - General Manager, Central City Toyota


4.0 out of 5.0

Great service!!!

by from Philadelphia, pa |

Rodney helped me to find a car within my price range that had what I wanted in it. He was awesome because I was picky and he found just what I wanted.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Toyota Certified at Central City responded to this review

August 20, 2015

Thank you so much for the great review of your experience at our dealership and especially with Rodney! All of the employees appreciate your loyalty to Central City Toyota. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Rodney or myself. Jamie Haberle - General Manager, Central City Toyota


5.0 out of 5.0

Great repair experience!

by from Philadelphia, PA |

Very professional, quick and painless. Brought my Rav4 in for service to an intermittent start issue. Center City Toyota found a defective battery and I was good to go in no time.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Toyota Certified at Central City responded to this review

August 15, 2015

Thanks for your perfect review, Lawrence! We're glad to hear that our team was professional, efficient and quick! We strive to provide painless and excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Jamie Haberle - General Manager, Central City Toyota


(1-10 of 184 reviews)