Kristal Automall

5200 Kings Highway, Brooklyn, NY 11234

New 888-380-0076 New 888-380-0076
Used 888-380-0042 Used 888-380-0042
Service 888-380-1202 Service 888-380-1202

The Right Choice!


Average Ratings

4.5 out of 5.0

Customer Service
Buying Process
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  1-10 of 104 reviews

Featured Review

5.0 out of 5.0

Great Experience!

by from Brooklyn, N.Y. |

Bring my 2013 malibu for scheduled maintenance on a regular basis. This time, as always, the experience was delightful. The work is always done well and in a timely manner! Trevor is friendly and knowledgeable and everyone else's positive attitude adds to the great experience!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Service

by from Brooklyn, NY |

It was wonderful. Very patient and knowledgeable staff. Can't believe I was done in a couple of hours, returned later the day and picked up my new car. A+ service.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service. Nice people. Great cars and prices!

by from Brooklyn, NY |

Sales Cosultant - Michael Ricketts - was great! Made the leasing document process super easy! Spend extra time explaining every little button inside the vehicle, and how everything works. Thank you, Mike, very much!!! Special Thanks to Phil! Always great to see you! Happy New Year to you all at Kristal!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Number one salesman

by from Valley Stream, NY |

Charlie Albanese Sr is the best salesman I have ever encountered and I have been buying cars for 63 years.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Car service experience

by from Brooklyn NY |

Kenneth is always professional and helpful. My gripe is with GM for not supplying my car with a donut. This created a ridiculous inconvenience for me. I plan to complain about this absurd policy.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great people!

by from Brooklyn, NY |

For years I've been hesitant on leasing a new car. That was partially because of the reputation of car salesmen. Courtney and the team at Kristal could not have done a better job at dispelling that myth. Courtney made my car leasing experience so easy and enjoyable. I kinda can't wait to lease my next car.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

sales or leasing

by from Brooklyn,NY |

Quick, efficient and courteous staff. Understood what I was looking for and was able to close the deal within minutes. Thank you Phil.... makes buying or leasing a vehicle easy and without the stress.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service -- David was great

by from Brooklyn, N.Y. |

I would like to say that David does a great job -- very polite and easy to deal with -- he said how long it would take and he hit it on the button -- be sure to keep him --

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent salesman!

by from Brooklyn, NY |

My salesman was Charles and he showed me excellent customer service and kept a smile on his face the entire time! I will definitely purchase another car from Charles in the future! Thank you!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Kristal Auto Mall Experience

by from Brooklyn NY |

You guys rock! Made me feel like a celebrity!! Highly recommend this dealership. Two thumbs up. Dan is the man!

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Shopped for a new car

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Did make a purchase


(1-10 of 104 reviews)