Kristal Automall

Kristal Automall

5226-5200 Kings Highway, Brooklyn, NY 11234

New 888-264-2072
Used 888-606-4368
Service 888-276-6710

The Right Choice!

Average Ratings

4.2 out of 5.0
30 out of 35 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 35 reviews

Featured Review

5.0 out of 5.0

Kristal Auto Mall..an Excellent Dealership

by from Brooklyn, NY |

I was extremely happy with the experience. The salesman, Charles Albanese , was efficient, courteous and knowledgeable of the products GM had avaialble for sale or lease. The trade in value I received for my 2009 Impala SS was a welcome suprise. The entire process was an excellent one.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Kristal Automall responded to this review

April 7, 2014

Thank you for your review James. We appreciate your feedback and thank you again for your purchase.

5.0 out of 5.0

Review

by from Brooklyn, NY |

Charles Albanese was very helpful and accommodating.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

excellent experience. would recommend to others

by from Brooklyn , NY |

Was in and out fairly quickly. Considering the fact that I did not have a specific appointment. Most definitely would recommend to friends. Im a first time buyer at this dealership . At this point I plan on returning to buy my next vehicle at KRISTAL as well.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Prompt Service

by from Brooklyn, New York |

I am please with the service I received at the dealership. I am always greeted with friendly and courteous service by representative David each time I come. Chris is also a very pleasant representative in the dealership.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Brooklyn,NY |

I appreciated everyone's help,patience and kindness,especially my salesperson (George Ankapong) I love my vehicle and definitely recommending to my friends and family.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great, Friendly Service

by from Brooklyn, NY |

I dealt with Mr. Kenneth Bovain. This young man is a great asset to Kristal auto mall. I had to pick up my kids from school , Mr. Kenneth made sure I was out as scheduled and was also able to take care of 1 of my 2 recalls. (Part on order for 2nd recall).

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

recall service

by from Brooklyn, NY |

Preventive maintenance such as oil changes should be give free to buyers of new cars for the first 3 yrs.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience in brooklyn

by from Brooklyn, ny |

The dealership was the real deal. No negotiation games just straight numbers. My best experience buying / leasing a car/ truck yet.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

facilities were spotless

by from Brooklyn n.y. |

A wonderful experience. My sales person Charles Albanese sr. Was so sweet he treated me like a princess. He made sure I was taken care of even while attending to at least two other customers.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

the facilitieswerespotless.personal polite very ni

by from Brooklyn n.y. |

A wonderful experience. I was treated like a princess. They went out of their way to make sure I was happy . always asking if I needed or wanted anything.I'am extremely happy with ny new Impala and the sales people at Kristal auto mall.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Quick repair

by from Brooklyn, NY |

My visit to the service department was expedited in a satisfactory manner even though I thought the process would have been quicker because major work wasn't necessary. I do understand that there are systems that operates differently. Overall I'm pleased with the individual who assisted me.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 35 reviews)