Roadrunner Motors

Roadrunner Motors

8819 Kingston Pike, Knoxville, TN 37923

Used 888-815-5304

Average Ratings

4.6 out of 5.0
31 out of 37 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 37 reviews

Featured Review

5.0 out of 5.0

Easy to deal with, will come back

by from Knoxville, TN |

I bought my Audi A4 from Roadrunner Motors 2 years ago for a good deal. Sales person told me about their special discount on future service. When I Came back 16 months later they offered Outstanding service, prompt, courteous and fast.......they were a pleasure to deal with. The waiting area had coffee, a nice TV. What more can you ask for? 25% off labor and parts at wholesale. I couldn't believe it. They replaced my front brakes and rotors for under $200. where every body else was around $500

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

bad experience very dishonest what they done to me

by from madisonville tn |

My experience was horrible!! A salesman told me they would take my car for trade in so I could drive off with my good used car! When I got there 50 miles later , I asked for a Carfax he went inside, never came back out I test drove the car and it wasn't worth the price, but I liked it....when I got back he told me just the opposite of what I was told over the phone no trade in, so I left the lot in my old car, and will never ever go back. Very dishonest!!!! Car dealer!!! Don't ask for a Carfax they won't trade with you! Horrible experience waste of gas!!!

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Not Applicable
Customer Service
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Buying Process
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Quality of Repair
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Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Absolutely amazing Customer Service!

by from Knox,TN |

The employees there are very upbeat and positive. They took care of all my car issues with a smile. I would recommend always going here.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Got a good deal

by from Knoxville, TN |

A friend revered me to Roadrunners. I was able to find a car and they were able to work with my budget. My new Hyundai runs great and very happy

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

wow these guys are great!

by from Knoxville TN |

It was hands down my best experience buying a car ever. No pushing, No hassling. The guys at Roadrunner weren't your average car dealers. They were honest from the jump. From now on I will be sending all family and friends to Roadrunner. Never have I felt more relaxed buying a car. Im very happy with my Infiniti G35! Check these guys out first before you purchased your next vehicle. Make sure you ask for a guy named Brian McCulloch. And the guy who got us financed was Jeff Bodden. If you deal with these two guys, you're golden! Highly recommend giving these guys a chance first!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great car shopping expierence!!

by from Knoxville tn |

They were great & very helpful in finding me car. They didn't put pressure on me to buy a car from them. They answered any questions I had about the car. I purchased a 2007 Audi A4 & I absolutely love it. They were very patient with me.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very great experience

by from Knoxville tn |

Overall I had a great experience. Everyone was very nice and welcoming. They answered any questions I had about the car. They were very patient with me. They didn't put any pressure on me to buy a car from them.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

The best dealership in town!

by from Knoxville, TN |

I had never bought a car on my own until I came to Roadrunner Motors on Kingston Pike. I had always had my parents help me pick out the vehicle or I would receive a family "hand-me down", I had never bought a car that I myself had chosen. The entire experience was better than I could have imagined. I had already tried a couple other dealerships near Roadrunner Motors encountering the typical pushy salesperson at each. I was not satisfied with any vehicle much less salesperson until I came to Roadrunner Motors. The beautiful, stylish, luxury vehicles immediately caught my eye especially the silver Volvo S80 parked up front which was the vehicle I eventually purchased. I couldn't have asked for a better salesperson than Louie. Louie and the staff were unbelievable and worked with me until I was comfortable with the entire process. I would recommend Roadrunner Motors to anyone searching for that perfect vehicle at the right price. Go visit Louie and Alex and the entire crew at Roadrunner Motors, you can't ask for a better place to buy an automobile.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best car buying experience ever!!!

by from Knoxville, tn |

Bought a 2008 Honda Civic in October of 2014 from Roadrunner Motors. Worked with the salesman Brian McCulloch. He did a great job. Very pleasant experience from start to finish. I will definitely come back when I'm ready to purchase again.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, very helpful staff especially Louie

by from Rose Hill , Va. |

Louie was very helpful with any questions we had and told us they were there if we ever needed service. He was very friendly and helpful with shopping for our daughters first car.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Very Upset

by from Knoxville, TN |

I went out to roadrunner twice in one week. The first time, I was very impressed about how relaxed they were while I was test driving vehicles. The second time I went out there just got worse. I took one of my buddies that knows a little more about cars and we had a few questions for the dealer. Well the person we were working with got super frustrated over a simple question that we asked and he told us if we wanted to do "real business" then he would talk, if not then we could simply "get the hell out". Needless to say I was in tears and we were both stunned at the man. We found the general manager and explained the situation. However, there is ABSOLUTELY no need for someone to go off on a customer spending that kind of money. Reguardless of how your life is working out, you do not take your problems to work and yell at the next person who just wanted a simple answer. I have worked in the customer service industry for a few years and I understand the stress everyone is under. I was just very HIGHLY unimpressed with the way I was treated. I will be taking my business else where and the fact that I have not only been disrespected by this "upstanding" company but also by another.

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Customer Service
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-10 of 37 reviews)