Victory Chevrolet

Victory Chevrolet

801 W. Charlotte Ave., Mount Holly, NC 28120

New 888-499-0587
Used 888-774-2270
Service 866-566-8915

"It's a Great Day at Victory Chevrolet"

Average Ratings

3.1 out of 5.0
5 out of 11 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 11 reviews

Featured Review

5.0 out of 5.0

Great People!

by from Mount Holly, NC |

Thanks to the people at Victory Chevrolet. They really worked hard to put me in this car. Love it! So glad they did!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

2.0 out of 5.0

Service Dept.

by from Kannapolis NC |

I took my truck to get a routing service oil change. They also topped off all the fluids, but when I get home I notice some liquid coming from underneath the truck! No issues prior... I pop the hood and notice two things wrong. To of the reservoir containers , one for the windshield wiper fluids and the antifreeze recovery caps were loose. The cap for the windshield wiper fluid was completely off, and the recovery tank cap just about to fall off. I called the service dept. manager and alerted him of the issues, I couldn't take the vehicle right back that day, because my wife needed the truck to go to work soon after. This is a 2013 truck. I topped off the fluids and hope not to have further issues. My point is I shouldn't have to worry about incompetent technicians taking care of my personal vehicle since their supposed to be the experts, right? Bad assumption on on my part. I have a service contract with these folks. I shouldn't have to oversee their work every time I have to take it for service... Pathetic..........

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


2.0 out of 5.0

honda girl

by from Mount Holly NC |

If these men at this dealership think they can get over on you they will I walked away and they met my terms they could have cleaned the interior a little better

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase

Victory Chevrolet responded to this review

April 17, 2014

I am sorry to hear that you feel this way. We will be happy to offer a full service interior and exterior wash for your pre-owned Honda that you purchased from us. At Victory Chevrolet we aim to please all of our customers and we have the highest standing Customer Satisfaction rating with General Motors for the last 3 years. Please contact me directly to assist you. Sincerely, Kimberly Argotti / Director of Business Development / 704-827-6705 / kimberlyargotti@mthollychevy.com


5.0 out of 5.0

Great Company!!!

by from Shelby, NC |

My experience with Victory Chevrolet has been amazing. I have been searching multiple dealers to see who can assist me with my trade-in and purchasing a vehicle that is safe and reliable. Brent Godfrey and his wonderful staff have taken great amounts of time to follow-up with me and see how my car buying experience is going. I'm really considering purchasing from them. I've had bad luck with other franchise dealers and this one has left the best impression on me. Thank you all at Victory Chevrolet. I will be speaking with someone shortly for my car buying needs.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase

Victory Chevrolet responded to this review

April 17, 2014

Demetric thank you for taking the time to share your experience. We really appreciate it! Kimberly Argotti / Director of Business Development / 704-827-6705 / kimberlyargotti@mthollychevy.com


3.0 out of 5.0

Good overall experience and great car.

by from Kings Mountain, NC |

Great car at a great price. Sales manager was a complete jerk but everyone else was very nice and respectful. Owner is super nice, helpful, and willing to do whatever it takes to make the customer happy. He went above and beyond to make sure that I was given what I was promised. Just stay away from the sales manager, once he had my money he made no effort to make good on promises from his sales staff and treated me very disrespectful. I would buy another car from Victory Chevrolet but would make sure to stay away from the 1 bad apple.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

follow up service

by from WAXHAW |

i will never buy another vehicle from these people again. the worst customer follow up i have ever seen. as soon as they get your money they are done with you. STAY AWAY FROM THESE PEOPLE!!!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase

Victory Chevrolet responded to this review

August 22, 2012

Mr or Ms. Customer There is no identifier on your review. Please send me, Brandon Gandy an email to brandongandy@mthollychevy.com directly and I would appreciate the opportunity to resolve your issue and concerns. Thank You Brandon Gandy Dealer Principal


3.0 out of 5.0

purchasing a mini van

by from whiteville |

found this dealership by the internet. Called and talked with salesman and he told us they would make it worth our while to drive 3 hours to purchas a minivan. When we got there, we were informed that their was no negotation on the particular vehilcle we wanted that we saw on the internet. What was posted was the bottom line. I would have paid the purchased price plus tax but I felt the Document fee was overpriced as we were going to pay cash.. Why was this not specified on the advertisement??????

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


2.0 out of 5.0

Fell apart at the end

by from NC |

I went to buy one of the Impala program cars. Found one I liked and ready to negotiate. Salesman was great - no pressure, friendly. Sales manager came in and things fell apart apart quickly. He was disrespectful, poor communication skills, didn't listen, and was smart aleck. He wanted to play mind games instead of having an honest discussion. I left. I sure was disappointed. I liked the car and would have bought it... but not when I am being patronized.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Awesome!

by from Charlotte, NC |

Very helpful thank you. Will definitely refer to friends! LS12312011

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

How not to treat a potential customer

by from Mt.Croghan SC |

Went to purchase vehicle finally after delays in closing on refi of home.We did some preliminary paper,but asked that nothing be ran before we signed papers on home loan,and sales person ignored our request and ran it anyway.Then when we had some delays and told her so,she kept calling to try to get us to buy before we secured our funding.When we told manager,he apologized and said he would speak to her.That was a lie,she was still emailing us,even though we still bought a car after the improper tactics,for days after.Just does not seem right,but we guess that is how they do business!!

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience!

by from Longs, SC |

Drove from South Carolina to Mt Holly to purchase a used vehicle from Victory Chevrolet. Absolutely worth the drive. Great service, no pressure! Bobby Kay, our salesman, was fantastic! Michael Craddick, the finance guy we worked with was great as well. Best car buying experience we've had. Will definitely look to them for our next vehicle!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 11 reviews)