Harvard Chevrolet

Harvard Chevrolet

333 S Division St, Harvard, IL 60033

New 855-823-1643
Used 855-794-8451
Service 855-837-1988

Average Ratings

3.7 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews

Featured Review

5.0 out of 5.0

Quality Car Shopping Experience

by from Harvard, IL |

I had a very pleasant experience purchasing my 2013 Chevy Malibu. The minute I walked in the door, I was greeted by staffed, willing to help answer questions. I wasn't sure what I wanted to buy, but the patient staff listened to my wants and needs and showed me options that fit what I was looking for. I never felt pressured into making a decision, and ultimately got a great deal on a great car. When the sale was over, my salesman spent extra time with me to set up my OnStar and show me how to work everything. This will definitely be my dealer of choice for future purchases and service!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Harvard Chevrolet responded to this review

February 7, 2015

Thank you for sharing your experience. We appreciate your feedback and your business.

5.0 out of 5.0

WOW what a SERVICE DEPARTMENT

by from poplar grove,il |

FIXED RIGHT THE FIRST TIME. HAPPY folks working on my vehicle.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Harvard Chevrolet responded to this review

February 7, 2015

Thank you. We appreciate your feedback and are glad that you had such a positive experience from our Service Department.


1.0 out of 5.0

Rude & Pompous

by from rockford, IL |

Salesman was very rude. The whole back and forth between the desk and the manager for pricing was ridiculous. The salesman was not allowed to tell you any price until talking to the manager. They were higher priced than anyone in the area.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Harvard Chevrolet responded to this review

February 7, 2015

We are sorry that your experience with us was less than satisfactory. Your feedback is important to us and is used to make improvements to the way we conduct our business. Understanding that this review was written a couple years ago, we hope that you might consider giving us a chance to rectify any wrong doing. Please contact Martin, our GM, at 815-943-4007, to discuss your experience. Thank you.


(1-3 of 3 reviews)