Bob Jass Chevrolet, Inc.

300 S Main St, Elburn, IL 60119


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 62 reviews
5.0 out of 5.0

Oil filter change and checked on other issues

by from Elburn, Illinois |

I was lied to by a dealership in St Charles. I will never go back and I do tell people about my experience with them. So I truly appreciate your honesty with the service of my car. You are not close to where I live, but it's worth the drive. Thank you!!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service! Great people!

by from Joliet IL |

Everyone was very pleasant! Made for a great experience! I would definitely return for another vehicle purchase! Everyone is always there to help in any way that they can!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Service appointment

by from Elburn, IL |

Awesome service. Very helpful, and explained everything. I was very satisfied with the way the service desk helped me decide which service to perform first, and what I can wait until later.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good service as always.

by from Elburn il |

Good as always. Will be back when I need another oil change. Glad to know I will need additional service at that time.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Bob Jass Chevrolet, Inc. responded to this review

December 28, 2015

Thank you for the review, Peggy. We will continue the good service that you have been used to. See you again soon! Ryan Easter General Manager ryane@bobjass.com


5.0 out of 5.0

New truck from Bob Jass Chevy

by from Elburn, IL |

The entire staff at Bob Jass is professional and really great to deal with. Bob Jass Chevrolet sets a high standard for dealerships!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Purchase new car

by from Elburn, Illinois |

I've been visiting Bob Jass for service since 2002. Always top notch service. Always so kind & courteous. I'd never go to any other dealership. This is my first purchase at Bob Jass, but it won't be my last!

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Bob Jass Chevrolet, Inc. responded to this review

December 23, 2015

Congratulations on your purchase, Frank! Our team works hard at maintaining top notch service and they will be ecstatic to hear of your comments. Thank you and we always look forward to working with you! Ryan Easter General Manager ryane@bobjass.com


5.0 out of 5.0

great service

by from elburn il. |

timely service work done in a timely manner facilities are clean and well taken care of good communication on problems and how they will be resolved

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Bob Jass Chevrolet, Inc. responded to this review

December 20, 2015

We appreciate your feedback, Ruthene! It is our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Ryan Easter General Manager ryane@bobjass.com


5.0 out of 5.0

Friendly Staff, Comfortable Wait

by from Elburn, IL |

My experience at Bob Jass for a routine oil change was great! I was greeted by friendly and courtesy staff and waited in the comfortable waiting area. Thanks!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Bob Jass Chevrolet, Inc. responded to this review

December 18, 2015

Thank you for sharing your experience with us, Brook! If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Ryan Easter General Manager ryane@bobjass.com


5.0 out of 5.0

no hassle purchase

by from Elburn, illinois |

new truck purchase was quick and fair. James Srail was great to deal with, found what I wanted and got it there and it was ready when promised.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Bob Jass Chevrolet, Inc. responded to this review

December 8, 2015

Hi and thank you for the nice review! We are pleased to hear James did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to let us know. Take care! Ryan Easter General Manager ryane@bobjass.com


5.0 out of 5.0

Great service

by from Elburn, Il |

Bob & the service team were very helpful and got me in and out quickly. The waiting room was also very comfortable.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Bob Jass Chevrolet, Inc. responded to this review

December 9, 2015

Thank you for providing us with feedback, Derek! We're glad to hear that Bob and the rest of the service team were able to provide you with excellent service. Thank you again and we hope to see you again! Ryan Easter General Manager ryane@bobjass.com


(1-10 of 62 reviews)