Al Serra Chevrolet VW

1570 Auto Mall Loop, Colorado Springs, CO 80920

New 888-224-7550 New888-224-7550
Used 888-248-1267 Used888-248-1267
Service 877-295-2179 Service 877-295-2179

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Average Ratings

4.8 out of 5.0

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  1-10 of 368 reviews

Featured Review

5.0 out of 5.0

Great service!

by from Colorado Springs, CO |

Our experience was excellent with great customer service. We were able to get an awesome deal that we were very happy with. I'd definitely recommend anyone looking for a vehicle to come here. They really take care of you and actually take the time to make sure you're happy with your choice.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Colorado Springs, Colorado |

It's always fast and easy to get my car serviced without issues or pushy individuals

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Always the best in service

by from Colorado Springs, CO |

Great service, was done quickly, had me in and out in under 45mins. Great staff that takes care of you.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great holiday service!

by from Colorado Springs, CO |

Our daughter came home from college and her Equinox needed some major repairs before she could return to Omaha. I asked Chris to please go through it with a fine tooth comb and make sure the vehicle was not only safe, but my daughter would not have to worry about any other repairs in the near future. With a "fine tooth comb" as the only guidance, I expected a pretty hefty bill on a 2008 Equinox. Chris called with the "need to be done now" repairs and a couple of other items that should be looked at in about 10,000 miles. The bill was much lower than I expected and totally in line with what I found online. The repairs were done quickly (right before Christmas!) Thank you Chris and Al Serra!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Outstanding car buying experience

by from Colorado Springs, Colorado |

I had the best car buying experience ever! The friendly sales service for me the car I wanted with what I wanted in it. It felt more like dealing with a friend than a new car lot. 10 start service!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Replacing E brake cable and brake switch.

by from Colorado Springs, CO |

As always they did a great job on my Trailblazer. I would not go anywhere else. Thank you, Mike

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Service

by from Colorado Springs, CO. |

Tony was very helpful in feedback and explaining the repairs. Vehicle was ready when promised and appears that the issue was fixed the first time. Unlike other dealers I have been to like Larry Miller.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Service

by from Colorado Springs,Co |

I brought my Silverado to you guys for a oil change and tire rotation(as I always do.Everything went as planned and as the tech came to tell me the truck was done he said that they noticed that I was going to have trouble with my left rear tire sensor in the near future.I thought this strange as that system has never given me trouble in the past. The very next day when I started the car,I get a message to service tire pressure system.Now being a naturally suspicious person I have to ask,is this just coincidence or was something damaged when the car was serviced?

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fast repair

by from Peyton, Colorado |

Had a recall on our 13 year old vehicle. EAsy to schedule repairs and done in a timely fashion

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Diesel oil change

by from Colorado Springs, CO |

Got a an oil change and all went well. Great customer service from Service guys.

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(1-10 of 368 reviews)