Luling Chevrolet, Buick, Gmc

1088 E Pierce St, Luling, TX 78648

Average Ratings

4.6 out of 5.0
10 out of 11 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 11 reviews
1.0 out of 5.0

Disappointed with Service Dept.

by from Kingsbury, TX |

I dropped off my 1983 Chevy Silverado pickup at the service department on June 13, 2015, with a promise to start routine maintenance work on June 17, 2015. Nothing is broken on this 33 year old Chevrolet. When I called this afternoon, after returning from a 10-day vacation, I was told they couldn't get started on my repair/maintenance work until the following Monday, June 29, 2015. I'm not upset about the wait, especially knowing that they can't seen to find qualified help in service. I would have understood that if someone had taken a whole 2 minutes to call me and let me know. This is my first, an probably only visit to the service department at Luling Chevrolet. A first impression, is a lasting impression. Nobody likes to be ignored.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Customer Service

by from Lockhart, TX |

Gabriel your Service Representative was very friendly, polite and very professional. Please make sure to Thank him for me. This was the first time I have been to your dealership. I hope to be visiting you again sometime in the near future.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Luling Chevrolet

by from Luling, TX |

Very friendly, courteous, and professional. My repairs were all done in a timely manner, and to my complete satisfaction.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Luling, TX |

Good service! Staff was willing to work with me on an appointment time. They also cleaned my car for free!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

I LOVE LULING CHEVROLET

by from Austin, TX |

I LOVE Luling Chevrolet! I have purchased 2 vehicles from them and each time it was an easy enjoyable process. Since I like toys on my cars they have never dissappointed me. Even though I live more than an hour's driving time away form Luling,Texas anytime I need my vehicle serviced Luling Chevrolet is the place to go. I take my vehicle there, even with the drive and am home (most of the time) in less than 3 hours. While I am waiting I sit comfortably read, watch TV, talk to other customers and the friendly employees. I have recommended Luling Chevrolet to everyone I know either buying or needing service on their owned vehicle.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

customer

by from Luling, TX |

everyone is very friendly at the dealership They all greet you when they see you. I feel the recall item was done on record time. You are made to feel comfortable while you are waiting for the work to be done.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Luling Chevrolet

by from Luling, Texas |

Thank you for making your customers feel valued and always striving to give good service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Completely satisfied with the service provided.

by from Luling, TX |

The people at Luling Chevrolet are friendly, courteous and professional. They take care of my needs and do it in a proper manner. I have never been disappointed in their service.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great, Friendly Service!

by from Fischer, TX |

We are very satisfied with our new Traverse. Ryan was able to find what we wanted at another dealership. The process went fairly smoothly. (Unlike Luling Chevrolet, the other dealership had not done the Recall service on their vehicles.) Ryan went through everything with us. We appreciate his time and patience, as we aren't tech savvy.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Luling Chevrolet

by from Harwood, TX |

The staff of Luling Chevrolet are helpful, courteous, and knowledgeable. I will take my Tahoe there for all the service it needs.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 11 reviews)