Pop's Chevrolet Buick Cadillac

713 S Lake Dr, Prestonsburg, KY 41653

Average Ratings

4.9 out of 5.0
13 out of 13 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 13 reviews
5.0 out of 5.0

Good Customer Service

by from Prestonsburg, KY |

I had taken a 2009 Impala, that I had recently purchased, for a recall on the keys. I must say that it was quick and efficient. The gentleman who signed me in, Mr. Patton, was very courteous and professional. This was a good experience for me. Thank you

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Ann Sizemore

by from Martin Kentucky |

Ray Patton was the gentleman I worked with. He was courteous, called me to update me on the progress of my vehicle. Offered me his card, and even. Fought me my vehicle when it was finished. Can't get my better than this.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

New car purchase

by from Prestonsburg, Ky |

Everyone worked very hard to help us in our new car purchase. Thanks again. We love our new car and truck.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service clean and very kind.

by from Prestonburg ky |

They did good work. But after I left my remote to my keyless entry quit working. It will not unlock the doors or start the car. It work perfect before they change the ignition.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Not good to have new lifters at 39,000 miles thats

by from Paintsville,Ky.41240 |

I don't think that my truck should have to new lifters at 39000 mi. what is the deal with that does this mean that a new set every 39000 or would like for some one to talk to about this one on one in person or i'm going to have to deal whit this all the rest of the life of truck

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good, friendly customer care service

by from Prestonsburg, ky |

Young Gentleman working the desk in the vehicle service department was very friendly and knowledgable about my car. Appreciated the good sevice

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Awesome Service and Customer Care

by from Prestonsburg, Ky |

Even though we had some delay getting our vehicle back the experience was great. Everyone was very helpful and kept us up to date.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

service on a Colorado truck

by from Prestonburg KY |

Service was completed in a timely fashion while I waited. Maybe I could have been offered refreshments while I waited or fresh coffee. Waiting area was OK.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Wonderful Service!

by from Prestonsburg, KY |

I could not be more pleased with the level of service and sincere interest and attention I have always received at this dealership. These folks go to any means necessary to ensure that their customers are taken care of. I am consistently impressed each time I come in for service.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

had very good service

by from Prestonsburg,Ky. |

took good care of my vehicle,gave me a new car to drive.Chuck in the service dept.was very nice and polite.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 13 reviews)