Pop's Chevrolet Buick Cadillac

(4.9) 9 Reviews

713 S Lake Dr, Prestonsburg, KY 41653

Average Ratings

4.9 out of 5.0
9 out of 9 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-9 of 9 reviews
5.0 out of 5.0

Not good to have new lifters at 39,000 miles thats

by from Paintsville,Ky.41240 |

I don't think that my truck should have to new lifters at 39000 mi. what is the deal with that does this mean that a new set every 39000 or would like for some one to talk to about this one on one in person or i'm going to have to deal whit this all the rest of the life of truck

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good, friendly customer care service

by from Prestonsburg, ky |

Young Gentleman working the desk in the vehicle service department was very friendly and knowledgable about my car. Appreciated the good sevice

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Awesome Service and Customer Care

by from Prestonsburg, Ky |

Even though we had some delay getting our vehicle back the experience was great. Everyone was very helpful and kept us up to date.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

service on a Colorado truck

by from Prestonburg KY |

Service was completed in a timely fashion while I waited. Maybe I could have been offered refreshments while I waited or fresh coffee. Waiting area was OK.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Wonderful Service!

by from Prestonsburg, KY |

I could not be more pleased with the level of service and sincere interest and attention I have always received at this dealership. These folks go to any means necessary to ensure that their customers are taken care of. I am consistently impressed each time I come in for service.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

had very good service

by from Prestonsburg,Ky. |

took good care of my vehicle,gave me a new car to drive.Chuck in the service dept.was very nice and polite.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service

by from Prestonsburg, KY |

Very professional, knowledgeable and went beyond my expectations by checking my vehicle for other obvious issues that may cause future problems.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Pop's knows how to treat you right!

by from Pikeville, KY |

I couldn't ask for a better new car buying experience. Brian Nelson and Larry Huff are knowledgable with the cars and understand great customer service. I will recommend Pop's to all my friends and family. Thanks!

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Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Prestonsburg, Ky. 41653 |

They took my Traverse straight in to see what was wrong with it. The engine light was on and was low on anti-freeze. They fixed it and let me borrow a car while they was working on it

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-9 of 9 reviews)