Todd Wenzel Chevrolet

3156 Highland Drive, Hudsonville, MI 49426

Average Ratings

4.9 out of 5.0
51 out of 52 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 52 reviews
2.0 out of 5.0

Not a fan

by from Montague, MI |

Bought a used Jeep from them in July. Before we even took it off the lot, found out it was missing floor mats, any and all spare tire equipment, jack, etc... Salesmen have no problem getting you through the process of buying, but once you're out the door, you're done. Had a flat tire, right after. Spare was flat. I'm guessing they never checked to see if it was even a proper tire, even though it was listed as "serviced" on the report from them. Electrical issues, poppin up everywhere.

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Customer Service
Buying Process
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Found our SUV at Wenzell Chevrolet

by from Byron Center MI |

This was our first visit to Todd Wenzel Chevrolet. Friends of ours bought an SUV here this summer and said they had a great salesman .. so we asked for Dale. He showed us the SUVs we were interested in and allowed us to think about an offer for a couple of days. We came back and closed the deal.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Remote Car Starter

by from Wyoming, MI |

I went to get an automatic remote starter installed in my car. It was supposed to be done on a Saturday but had to be changed during the weekday so I was given a vehicle to drive while it was getting done. I really liked the car I was given to drive and they did a great job on the installation in a timely manner, I had a great experience and everyone was very nice.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Todd Wenzel Chevrolet responded to this review

November 3, 2014

Thank you for the generous feedback. We look forward to seeing you again!


5.0 out of 5.0

Good service

by from Hudsonville |

Freindly, courteous and helpful. Great ro deal with.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Todd Wenzel Chevrolet responded to this review

October 17, 2014

Thank you for the kind words Larry. We look forward to seeing you again!


5.0 out of 5.0

Great location, service and great vehicles.

by from Hudsonville, Michigan |

They did the work I requested and did it quickly and now the car rides great. They were friendly and professional.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Todd Wenzel Chevrolet responded to this review

September 10, 2014

Thank you for the kind words Bruce! We look forward to seeing you again!


5.0 out of 5.0

Great service!

by from Holland, Michigan |

It was pleasant visit. However, at first, they forgot to complete my oil change, but did not take much time getting it done.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Todd Wenzel Chevrolet responded to this review

September 21, 2014

We sincerely appreciate the feedback. Please don't hesitate to reach out to us if we can be of further assistance.


5.0 out of 5.0

Good, fast service; good coffee & donoughts!

by from Hudsonville, MI |

Got an appointment for warrenty work the next morning; work was done in the estimated time; Donoughts & coffee were good!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Leasing

by from Hudsonville mi |

My experience was a good one because of your salesman Ron Jipping, he was a pleasure to deal with , I felt he was honest and straight forward no foolishness. I will recommend him to all my friends and family looking to lease or buy a new car. He is an asset to your company.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GREAT SERVICE

by from HUDSONVILLE, MI |

MY APPOINTMENT WAS MADE PROMPTLY AND THE WORK WAS FINISHED PROMPTLY AND CHRIS HUHN IS THE MAN THAT MADE IT HAPPEN.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great customer services, nice facility

by from Hudsonville, MI |

We were very pleased with Phil Meyer and Bob Hirdes, they took the extra steps in took to solve all our problems.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 52 reviews)