Mossy Of Picayune

241 Frontage Rd, Picayune, MS 39466

New 866-984-2516
Used 866-984-2513
Service 866-984-2517

Great Prices Everyday

Average Ratings

2.5 out of 5.0
4 out of 11 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 11 reviews
5.0 out of 5.0

best dealer around

by from picayune ms |

The people are the best to deal with. The sales people are very friendly and nice people to talk to.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Mossy Of Picayune responded to this review

September 18, 2014

Thanks so much for this great review, Sheila! We try to create a friendly and professional experience for all of our customers. If you need anything else at all, please come back to see us. Sincerely, Hannah Seal - BDC Manager, 601-798-757, Hannah.seal.13@gmail.com


5.0 out of 5.0

Service and recall on Cadillac XTS

by from Picayune, MS |

Very professional and courteous team. It was a pleasure working with the service crew. Problems were corrected first time in a timely manner.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Mossy Of Picayune responded to this review

September 17, 2014

Charley, thanks so much for this great review! We appreciate the feedback and are pleased that your service experience went well. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Hannah Seal - BDC Manager, 601-798-757, Hannah.seal.13@gmail.com


5.0 out of 5.0

service of my vehicle

by from picayune, ms. |

Patrick Antoine is a man of his word, all that he promised, he did. He has renewed my faith in mankind. thank you and all your service staff, I will never forget the honesty and kindness that you guys have shown me.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Mossy Of Picayune responded to this review

September 17, 2014

Patricia, we are truly grateful for this awesome review! Patrick is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook and follow us on Twitter for service specials! Sincerely, Hannah Seal - BDC Manager, 601-798-757, Hannah.seal.13@gmail.com


5.0 out of 5.0

Best experience buying a new car

by from picayune Mississippi |

Everyone was very nice and made the car buying process very easy.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

sorry service

by from kiln ms. |

Don't never buy a extended warranty from mossy thay tell you that if you don't use it you get your money back that a big lie. Thay won't return your calls i would never fool with mossy of picayune again. They nothing but a bunch of crooks. Js. Kiln ms.

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Not Applicable
Customer Service
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Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

the dealer never contacted me

by from Mandeville, La |

I wrote to this dealer to inquire about a vehicle and they have yet to contact me and even if they do now, I will most likely not purchase a car from them

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Customer Service
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Buying Process
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Their service and warranty issues are sickening.

by from slidell, la |

Will never buy from mossy motors again, when antenna came off, they refused to help.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

poor customer service

by from Picayune,MS |

i was getting my car servicce there and had a 2yr warrant but i had a $100 deductible whcih isnt bad, but they never once explain it to me, so when i call to let them know what was happenin to my car, the guy said he was goin to get a tow truck to bring it there. now remind u he never once said i had to pay for the tow cause if he did i would have told him i will get it started in bring it in myself. So a day later i call in asked about my car, he tells me that i have to pay a $100 deductible to get my car fix, so i said i will get it done when i get the money. I need my car now though in i will just get a jump from my friend if i need to. Plus i need a new battery cause my warranty dont cover that. Anyway thats fine. So i told him i will come get my car and he said i have to pay a $40 tow fee and i said i dont have $40 for a tow fee, now had you told me i have to pay a tow fee i would have brung the car myself. See the guy on the phone never told me about a tow fee and now he want me to pay something that he never told me. I know $40 isnt nothing but it the principle of the matter that they should explain everything before just doing something.

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Customer Service
Buying Process
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Does not recommend this dealer

Did make a purchase


2.0 out of 5.0

Ok service but not the best..

by from Gulf Coast, MS |

My biggest complaint is service AFTER buying the vehicle and even taking the vehicle home. We are having to call back and forth between the dealership and the bank to find out if they sent the papers to the bank that we need to close on the loan and the bank keeps saying they didn't get them so then I have to call the dealership. I really feel like the dealership should be doing this? I'm at work doing my job I can't call the bank every ten minutes, but yet it IS their job to being doing this and their not. Also they told us they deal with our particular bank all the time but yet they act like they don't know their policies at all. Like sending the bank a purchase order that wasn't signed by us (the buyers). The bank can't do anything with it if it isn't signed so why send it in the first place? TL;DR: Dealership needs to be more pro-active in getting the paperwork finished and not do paperwork in a way that they know it can't be accepted by the bank.

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Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

brake problems with titan and armada

by from slidell, la |

Before purchasing a Nissan Armada or Titan, make sure you research brake issues. I purchased a 2006 Nissan Armada and did research prior to the purchase. I found complaints regarding the brakes but was told they had been resolved. My brake and VDC slip light will come on with a grinding noise while braking. A quick google search takes me to numerous forums where Nissan owners are having the same problem. Nissan should issue a recall and make this right. After filing a complaint with Nissan, they are offering to pay for 1/2 to replace the brake booster. I've read in the forums that this doesn't always fix the problem, so I'm not sure that I would want to spend the money. I also feel that this is a defect, so Nissan should cover the entire cost. I'm very concerned about the safety of this vehicle.

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Not Applicable
Customer Service
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Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


(1-10 of 11 reviews)