Grand Rapids GM

(3.7) 3 Reviews

1610 S Pokegama Ave, Grand Rapids, MN 55744

Average Ratings

3.7 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
5.0 out of 5.0

I wouldn't do business anywhere else!

by from Grand Rapids, MN |

I wouldn't do business anywhere else! The employees were helpful and genuine to my requests when looking for my vehicle. As a single woman buying my first car independently, I didn't feel taken advantage of or pressured to instantly make my decision. The vehicle choice and buying process, as well as routine services needed after my purchase have all been pleasant and extremely helpful. Grand Rapids GM comes highly recommended from this proud customer!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Low Prices and Great People - right up front

by from Grand Rapids MN |

Nate Davies is one of the best sales consultants I know. He cares about the customer and gets you a great deal right away. I would send all my friends and family to Nate

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Will not go back

by from Birchdale, MN |

I would not go back to there place of Business. Being a single woman they thought that they could give me half of what my car was listed on Kelly Blue Book for a trade in value.My car was super clean and very well taken care of. They did not even drive the car.They treat a single senior lady like dirt as far as I was concerned.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Grand Rapids GM responded to this review

December 15, 2011

We apologize for the misunderstanding. We gave you more than Kelly Blue Book - TRADE IN. I think you were asking for more than RETAIL - Kelly Blue Book. Based on current market conditions we were unable to do what you requested. Last time we spoke, you stated that you or your son (who was here doing the negotiating) were going to sell your car yourself since you or he (or both) are used car dealers (as we noticed the dealer plates on your trade in) Grand Rapids GM


(1-3 of 3 reviews)