Pat O'Brien Chevrolet West

Pat O'Brien Chevrolet West

25100 Detroit Road, Westlake, OH 44145

New 888-904-0815
Used 888-901-3558

PAT OBRIEN CHEVROLET YOUR REGIONAL SUPERSTORE HOME OF THE UPFRONT GUARANTEE

Average Ratings

5.0 out of 5.0
22 out of 24 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 24 reviews
5.0 out of 5.0

Best dealership I've ever set foot in.

by from Rocky River,OH |

When you think their is no hope and you can't get into a car ? Stop in here and believe me when I say they will make It happen for you. They have the best finance guys I've ever met. They managed to get my rates on my loans at a rate I didn't even think was possible. They are extremely honest and will let you know their true opinion and give you the run down of a smart buy and a bad buy To me this is something important when buying a car. It's not your typical "common let's get this guy in a car and shove him on the door and move to the next". They find the right car that fits you and your family. When it comes to the service department it doesn't get any better. If you have an issue and you feel it's something that really should have been covered, they'll get it done. Sense of humor from the employees is there and that's a plus in my book and it's not a strictly business, oh common and buy a car already car environment. I deal with Rob on the sales for and Brian in service and I stay loyal to them and even toss there cards to my friends because frankly they've gained my trust. I've sent friends in here my sister just purchased a car here and now my farther will be going here in the next couple weeks for a Chevy Tahoe. When you don't want to leave because your having so much fun with your salesman and finance guy ? Say's a lot about how fun a dealership can be. This is the place to go. Hands down!!!.. I made the mistake of buying a car elsewhere previous to coming to Pat Obrien and guess what ? I'm still in dispute with GM about the dealership and how they lied about there warranty. You won't have this problem here, HONESTY!!! and make it right type dealership. Take my advice stop in there/

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mrs

by from Avon, Ohio |

Pay obrien not only takes care of you when you are buying a car but also when you are in for repairs. Nice waiting rooms and reasonable call back time for pick up when dropping your car off! I would recommend both buying and having repairs/maintenance done here.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Highly recommend Pat O'Brien

by from Cleveland, Ohio |

We like the variety of vehicles, the friendly staff, the clean and new atmosphere, and upfront pricing of Pat O'Brien Westlake. We like being greeted at the doors upon entry. Our sales people Josh Davis and David Vercillo were friendly and knowledgeable.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Equinox owner

by from N Ridgeville OH |

Service Dept. is always prompt and efficient. Never pushy. Always pleasant, and helpful, and honest when asked questions. I appreciate that they don't seem to be out to take advantage of the customer.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Service Dept.

by from Bay Village, Ohio |

Had the oil changed a month ago and the oil filter was leaking. Service changed the oil filter and it was fixed. I was there as a waiter and did get out fast.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mrs. Michele Trainer

by from Fairview Park OH |

Pat O'Brien Cheverolet service department is the best place to get a car fixed. The service I received was top notch. The car was ready when promised. Only wished I bought the car there.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Jane Rock

by from Bay Village, OH |

Pat O'Brien's is very efficient and thorough.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My visit to O'Brien's in Westlake

by from Westlake Ohio |

I am so excited to trade-up to a pre-owned Kia, as recommended by my doctor. I am confident that the quality of vehicle and service will continue.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Review -Pat O'Brien Chevrolet West

by from North Olmsted, OH |

I was referred to this dealership from a friend who leases from Pat O'Brien. Now I know why she keeps going back! They are friendly, fun, knowledgeable and really just a nice bunch of guys to do business with. I had never leased a car and was walked through the process -even compared it to buying -and felt well-informed before signing anything. Joe and James were exceptional - I was shown around the dealership and told what goes on where -then test drove a new Chevy Cruze. I fell in love with it and Donny (finance) got me in that very car at the price I had in mind before I had even walked in. I went after the work the next day and my car was washed, tags on and gassed up just waiting for me to take it home. I will recommend Pat O'Brien to any friend or family member looking to buy/lease in the future. What a wonderful experience! Thanks alot!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome service department!

by from Brookpark, Oh |

Brian Moncheck and the Pat O'Brien service staff took the time to locate and fix the issues with my Cruze, they even provided me with a loaner car. Great Job! Pat O'Brien West is by far the best service department I've been to.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 24 reviews)