Cole Valley Chevrolet

Cole Valley Chevrolet

203 S Canal St, Newton Falls, OH 44444

New 877-289-1844
Used 888-310-0401
Service 888-298-7163

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Average Ratings

4.5 out of 5.0
17 out of 17 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 17 reviews

Featured Review

4.0 out of 5.0

Great customer service, zero hassle or pressure

by from Struthers, OH |

I was just shopping around for a used Envoy in the are and came across several in my budget. I emailed 2, but Roger from Cole Valley replied to me very quickly and was genuine. We emailed back and forth several times, without any pressure to give any personal info, which he always responded very quickly. Once I felt comfortable enough I filled out an online application for financing which even then was a zero-pressure sale. Chris, Cole Valley financing officer, did an amazing job of getting me my terms for financing the Envoy. Once I made an appointment to see the vehicle, it was pretty much a done deal. It was represented and descripted well on cars.com, even though the color was incorrect :) When I arrived at Cole Valley, I was greeted well and felt very comfortable about making my purchase with Roger. He made it a zero pressure sale from start to finish. I would highly reccomend Cole Valley to anyone. The only reasons that I didn't give perfect stars is because I felt that the facility was a little to open and not private enough. Also, I felt like my trade in value was a little low on my truck. But I sill took the deal because of the incredible customer service from Roger and Chris at Cole Valley Chevrolet!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

Very happy

by from Newton Falls, Ohio |

Cole Valley is close and convenient and they always treat me very well.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Sevice

by from Newton Falls, Ohio |

Good Experience Thanks

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good Job Denny

by from Newton Fall, Ohio |

Got what I expected to get so I am happy. I have always bought my GM cars at this dealership. I always felt they treated me right with no pressure. Thanks Denny and Jr.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Truck Service

by from New Sprinfield, Ohio |

They fixed my truck the first time in the time that they said it would take! Very Happy!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good Service

by from Howland Ohio |

I have no complaints when they service any of my cars.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Speedy and reliable!

by from Newton Falls, OH |

I waited the time they promised. It felt quicker then they said. Very clean place and they offer free refreshments.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Customer

by from Newton Falls, OH |

Very Helpful and will keep purchasing my vehicles from Dealership

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Vehicle maintenance

by from Newton Falls, OH |

Employees make you feel important and take time to explain what they did to service your vehicle I only wish they could have washed my car. When I bought the vehicle was told I would receive 5 free car washes from the salesmen , found out that dealership does not offer car washes.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service and Friendly Personnel

by from Newton Falls, OH |

I got there early and they took my car in, got the oil changed, tires rotated and inspection completed and I was out of there in good time. Both of the service personnel were friendly and helpful. I gave them a coupon I had but they said their special saved me more money than the coupon. Also, coffee in the clean and neat waiting room. 3 of the sales personnel greeted me and asked if everything was fine. I will definitely return here for service and for my next purchase or lease.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

good to go

by from Ravenna Ohio |

It was the best car buying experience I have encountered. No high pressure sales. I was contacted within 24 hours of my internet inquiry. The whole experience left me with the vehicle I love and a smile on my face. The only knock against them is they have a relatively small selection of used cars and overall its a smaller dealership. However they more than make up for it in costumer service.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 17 reviews)