Cole Valley Chevrolet

Cole Valley Chevrolet

203 S Canal St, Newton Falls, OH 44444

New 877-289-1844
Used 888-310-0401
Service 888-298-7163

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Average Ratings

4.6 out of 5.0
11 out of 11 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 11 reviews

Featured Review

4.0 out of 5.0

Great customer service, zero hassle or pressure

by from Struthers, OH |

I was just shopping around for a used Envoy in the are and came across several in my budget. I emailed 2, but Roger from Cole Valley replied to me very quickly and was genuine. We emailed back and forth several times, without any pressure to give any personal info, which he always responded very quickly. Once I felt comfortable enough I filled out an online application for financing which even then was a zero-pressure sale. Chris, Cole Valley financing officer, did an amazing job of getting me my terms for financing the Envoy. Once I made an appointment to see the vehicle, it was pretty much a done deal. It was represented and descripted well on cars.com, even though the color was incorrect :) When I arrived at Cole Valley, I was greeted well and felt very comfortable about making my purchase with Roger. He made it a zero pressure sale from start to finish. I would highly reccomend Cole Valley to anyone. The only reasons that I didn't give perfect stars is because I felt that the facility was a little to open and not private enough. Also, I felt like my trade in value was a little low on my truck. But I sill took the deal because of the incredible customer service from Roger and Chris at Cole Valley Chevrolet!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Customer

by from Newton Falls, OH |

Very Helpful and will keep purchasing my vehicles from Dealership

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Vehicle maintenance

by from Newton Falls, OH |

Employees make you feel important and take time to explain what they did to service your vehicle I only wish they could have washed my car. When I bought the vehicle was told I would receive 5 free car washes from the salesmen , found out that dealership does not offer car washes.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service and Friendly Personnel

by from Newton Falls, OH |

I got there early and they took my car in, got the oil changed, tires rotated and inspection completed and I was out of there in good time. Both of the service personnel were friendly and helpful. I gave them a coupon I had but they said their special saved me more money than the coupon. Also, coffee in the clean and neat waiting room. 3 of the sales personnel greeted me and asked if everything was fine. I will definitely return here for service and for my next purchase or lease.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

good to go

by from Ravenna Ohio |

It was the best car buying experience I have encountered. No high pressure sales. I was contacted within 24 hours of my internet inquiry. The whole experience left me with the vehicle I love and a smile on my face. The only knock against them is they have a relatively small selection of used cars and overall its a smaller dealership. However they more than make up for it in costumer service.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

EVERY ONE IS VERY NICE NO HIGH PRESSURE

by from YOUNGSTOWN OHIO |

ROGER WAS VERY EASY TO WORK WITH.SOLD A VERY NICE USED 09 COBALT.THE FINANCE DEPARTMENT WAS HELPFULL IN GETTING MY LOAN FOR ME.THANK YOU TO EVERY ONE AT THE DEALERSHIP

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

GREAT SALES MAN

by from AUSTINTOWN OHIO |

ROGER REALY HELPED ME IN THE PURCHASE OF MY CHEVROLET CRUISE THANK TOU SO MUCH ROGER

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Customer Service
Buying Process
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Friendy place to do business!

by from Canfield, Ohio |

My car buying experience was without the pressure and the stress I have experienced at other car dealerships. The salesperson was knowledgeable and treated me like he really cared about my wants and needs. I will definitely purchase from them again.

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Customer Service
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

BEST DEALS!!!!

by from NEWTON FALLS,OHIO |

SMALL TOWN DEALER, THAT TREATS YOU LIKE FAMILY. THEY BEAT EVERYONES PRICES BY $1000.00 'S. I WILL ONLY BUY FROM THIS DEALERSHIP FOR FUTURE CARS OR TRUCKS!!

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Customer Service
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

THE BEST LOCAL DEALERSHIP AROUND!!

by from WARREN ,OHIO |

IVE BEEN BUYING CARS FROM COLE VALLEY CHEVY FOR 12 YRS LOVE IT!! THE PEOPLE THAT WORK THERE FROM THE LOT KID TO THE MANAGERS THEY ARE GREAT!!

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

GREAT PLACE TO BUY A CAR

by from WARREN OHIO |

GREAT PLACE VERY NICE SALESPEOPLE NO PRESSURE GOT ME IN MY NEW CAR THAT SAME DAY

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 11 reviews)