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City AutoMall

(2,321 reviews)
Visit City AutoMall
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:30pm
Tuesday 8:30am–7:00pm 8:00am–5:30pm
Wednesday 8:30am–7:00pm 8:00am–5:30pm
Thursday 8:30am–7:00pm 8:00am–5:30pm
Friday 8:30am–7:00pm 8:00am–5:30pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2021 consumer dealer award
New (260) 691-4254 (260) 691-4254
Used (260) 691-4234 (260) 691-4234
Service (260) 691-4233 (260) 691-4233

Reviews

(2,321 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City AutoMall from DealerRater.

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Pleasant team to deal with.

Pleasant team to deal with. Very polite and quick to respond to calls and concerns.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Zach was fantastic.

Zach was fantastic. Provided every bit of knowledge and service that I required. Helped make what can sometimes be a tiresome experience much easier. Answered all my questions and provided quite a few answers before I could even ask. Also made me feel like he genuinely had an interest in helping me in the future whenever I may need. Pleasant vibes from the entire staff. Special shout out to Blake for his assistance as well.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Devin was very friendly and helpful.

Devin was very friendly and helpful.’He’s very down to earth and isn’t overbearing like many car salesmen are. That man needs a raise!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

It was a pleasure collaborating with Zack.

It was a pleasure collaborating with Zack. His approach ensured a comfortable and relaxed experience. He consistently demonstrated a willingness to accommodate specific needs. We wish him success in future sales endeavors.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

All the employees are pleasant to work with during a

All the employees are pleasant to work with during a difficult time with vehicle down.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Didn’t intended to buy a new car,, But fell in love with

Didn’t intended to buy a new car,, But fell in love with Active Equinox!!,, wanted to say Zach is an amazing employee you have he made the experience amazing he made sure I was comfortable within the vehicle explained things I hadn’t even asked or thght about!! He sure knows his stuff!! Thankyou so much Zach!!! Because of you I would highly recommend this dealership!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

He was very nice and knows what he’s talking about really

He was very nice and knows what he’s talking about really lets you test drive it and also points out a lot of features

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Service was great.

Service was great. But the last time I was at they missed worn AC belt.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

Big thank you to the team at City Ford.

Big thank you to the team at City Ford. We found a truck we love and didn't feel any pressure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We were a little nervous about car shopping, but the City

We were a little nervous about car shopping, but the City Automall team took good care of us and made us feel comfortable with the process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!