Southlake Auto Mall

Southlake Auto Mall

4201 E Lincoln Hwy, Merrillville, IN 46410

New 855-564-0203
Used 855-231-2820

Average Ratings

4.9 out of 5.0
14 out of 14 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 14 reviews
5.0 out of 5.0

Pre-owned Car Purchase

by from Highland, IN |

Raphael and Mike were outstanding! Purchasing was painless and the facility has a very good selection of new and pre-owned vehicles. The guys were able to find a high quality, low mileage vehicle in my price range. Thank you Mike and Raphael!!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service!!!

by from Merrillville Indiana |

OMG!!!! This Guy by the name of Dakota is Awsome!!! He help my Husband and I out with a 2013 Hyundi... SOOO Awsome, His personailty was great, he knew about the car that we was asking about. He work with our price.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

AWESOME!!!!!

by from Merrillville, Indiana |

Great experience! Our salesman Rapheal was the reason we came back. Everyone was very friendly, patient, and easy to work with! Overall we had a great experience! Thank You for my 2015 Kia Optima sxl!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience!

by from Mishawaka, IN |

I found a Kia Sorento on online and called the store. I talked to Dixie and she was great to talk to. Very friendly and helpful. She found the car I wanted and got back to me in a timely fashion. Unfortunately I could not make it in that night, so she set me up with another salesman. Dakota was just as helpful and friendly as Dixie. He and the finance team worked with me and we got the deal done. I would recommend Dakota or Dixie to anybody! Very good experience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience

by from Merrillville, IN |

Everyone was nice and polite answered all of my questions. Dealt with Dakota and Rafael. Had a great buying experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Exellent services!!!

by from Merrillville, IN. |

The people at this dealer are very well respected and knowledgeable of the vehicles and services they offer. They do not put pressure on their customers when they want to sell, because they explain the pros and cons and they allow their customers to decide what is best. I am very happy with the services that I am getting at southlake kia in Merrillville IN.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Customer Service by Marko Radenkovic!

by from Valparaiso, In |

The team was very helpful with financing our new (used) vehicle. Kids enjoyed the popcorn & drinks, too!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Yolanda Hicks

by from Merrillville, In |

I was treated with kindness and answered all my question. Worked with me on what I wanted and he helped me to get it. Earl Nymeyer is very nice guy and easy to talk to. Everyone was kind to me.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service

by from hobart indiana |

if you looking to buy a car or truck go to south lake auto and see rafael great guy took good care of me and excellent service

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Customer Service.. Salesman great!!

by from Valparaiso,Indiana |

The Salesman Rafael Cartagena was great. Very nice, Made me very comfortable, straight forward and honesty. I love the Forever Warranty option. and everyone I spoke to was Great. I would recommend Southlake Kia to everyone. Great to do business with.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 14 reviews)