Moss Bros. Toyota Scion

12630 Motor Way, Moreno Valley, CA 92555

Used 866-743-4647

Average Ratings

4.5 out of 5.0
63 out of 68 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 68 reviews
5.0 out of 5.0

Great service

by from Moreno Valley, CA |

Steve Atencio is an excellent service manager. I came in for a recall on my 4Runner and he provided excellent service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Life time free oil change its real

by from Beaumont Ca |

Choose this dealership for my new Toyota because of free oil change for life. No gimmick and received exceptional service every time.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Moss Bros. Toyota Scion responded to this review

October 14, 2014

Thank you very much for giving us your business and sharing your experience with us. I hope we can continue giving you exceptional service in the future. We will share this with the sales staff. Thanks again, Mike Rasch GM/VP of Operations


5.0 out of 5.0

Highlander 20K service

by from Riverside |

I had an appointment for noon. I was seen by my advisor (Craig) on time and was out on time also

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Makes it easy

by from SoCal, ca |

I called ahead, worked out pricing, set up an appointment, showed up, took the shuttle home, picked up my car at the end of the day. Smooth transaction. Quality of repair can only be assessed in the long term, hence the three stars, but cannot be accurately be evaluated until time and miles have past, but so far so good. Hoping for a five star update. Lower service prices than other dealerships around by a huge margin.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service on Prius

by from Nuevo, CA |

Great service. People were great. Very nice facility.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

First service

by from Moreno valley |

I took my new FRS in for its first service it was hassle free .

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Advisor: Cassandra Wilkes

by from Moreno Valley, CA |

She made it fast, easy, and informative to get my vehicle in the shop to start getting worked on.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Moss Bros. Toyota Scion responded to this review

September 30, 2014

It sounds like Cassandra did a great job helping you. Thank you for letting us know how your visit was and please let us know if we can ever be of any more help to you. Have a great day. Mike Rasch General Manager


5.0 out of 5.0

Veronica outland

by from Moreno Valley ca |

Great and courteous customer service entire staff was attentive and made sure you were taken care of

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Moss Bros. Toyota Scion responded to this review

September 30, 2014

Thank you very much for taking the time to leave this review Veronica. Not only that but we appreciate your business as well. Please come back and see us if there is anything else we can help you with. All the best, Mike Rasch General Manager


5.0 out of 5.0

Car Service

by from Moreno Valley, CA |

I arrived first thing in the morning for my first basic free service for my oil change. Customer service was great and Cassandra was exceptional. She called me when my vehicle was done a few hours later. I received a ride to work and the driver was very polite and friendly. I'm so glad I bought my car at Moss Bros. Toyota and will recommend them to my friends.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Moss Bros. Toyota Scion responded to this review

September 30, 2014

Thank you so much Karen for sharing your experience with us. I will be happy to send this on to Cassandra and show her how happy you were with her service. Thank you very much for giving us your business and giving us the chance to provide you with your vehicle needs. Please give us a call if there is anything else we can do for you. All the best, Mike Rasch General Manager


5.0 out of 5.0

Service on my Tacoma

by from Hemet, CA |

The work was excellent and Al, the service representative, was very helpful.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Moss Bros. Toyota Scion responded to this review

September 30, 2014

Thanks very much Dave for taking the time to leave this review. I am happy to hear that you were taken care of and I hope you would come back to see us if you need anything else. All the best, Mike Rasch General Manager


(1-10 of 68 reviews)