Preferred Auto Fort Wayne

Preferred Auto Fort Wayne

615 E State Blvd, Fort Wayne, IN 46805

Used 888-523-3357

Average Ratings

4.5 out of 5.0
7 out of 8 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-8 of 8 reviews

Featured Review

5.0 out of 5.0

A place to service your vehicle

by from Fort Wayne, IN |

I have found that the Preferred Group is a great place to have any vehicle serviced or repaired, also a great place to shop for your next vehicle.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Preferred Auto Fort Wayne responded to this review

November 21, 2013

Thank you for your business. We greatly appreciated your feed back!

5.0 out of 5.0

Polite dealership

by from Fort Wayne, IN |

Everyone was very helpful and polite, we recieved excellant service today and would gladly recommend your services to our friends and family.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Preferred Auto Fort Wayne responded to this review

July 11, 2013

Thank you so much for taking the time to write your review. Thank you for recommending us to family and friends that is are best source of business is word of mouth we appreciate that. In the future if we can be of any assistance with your vehicles please don't hesitate to let a member of our staff know, we are here to help you and your satisfaction is always guaranteed. Thanks for your Business! Sincerely, Jay Leonard and the Preferred Automotive Group Staff


5.0 out of 5.0

Great Customer Service

by from Fort Wayne |

Great Customer Service,Got me in a nice car. Great sale man

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Preferred Auto Fort Wayne responded to this review

July 11, 2013

Thank you so much for your review. I hop you are enjoying your vehicle. I am so glad that your salesperson took great care of you and was able to meet all of your needs and make your shopping at Preferred Automotive Group a pleasure. Please let us know if you need anything regarding your vehicle in the future. Thanks for your Business! Sincerely Jay Leonard and the Preferred Automotive Group Staff


5.0 out of 5.0

Jimmy V

by from Lima |

This is my 4th car from Jimmy. He is a great salesman!! He makes sure you get what you want and if he does not have the car you want he WILL find it.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Preferred Auto Fort Wayne responded to this review

July 11, 2013

Thank you so much for your review!! We also appreciate your loyalty to Jimmy and the Preferred Automotive Group. We are glad that we continue to meet your needs and expectations. Please let us know if you need anything in the future. We are just a phone call away. Thanks for your continued support!! Sincerely, Jay Leonard and the Preferred Automotive Group Staff


5.0 out of 5.0

Great people!

by from fort wayne, IN |

Was a wonderful place! The staff was great, answered all of our questions and was eager to help. No just buy here pay here!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Preferred Auto Fort Wayne responded to this review

July 11, 2013

Thank you so much for your review and kind words. I hope you are enjoying your vehicle. I am glad that we was able to meet all of your expectations and needs when shopping for a vehicle. Please let us know in the future if there is any way that we can help you. Thank you again for you business and continued support! Sincerely, Jay Leonard and the Preferred Automotive Group Staff


2.0 out of 5.0

not so sure I will return

by from Albion, IN |

Went for warranty repair and the service department couldn't find which warranty I had, and I had to supply a copy of the warranty. Then come to find out the repair was not covered under the warranty. Sat for 2 hrs in waiting are just for diagnosis on my vehicle issues when I had stated to them when I made the appointment what needed to be fixed. Ended up going to my regular repair shop to get fixed and saved myself $80, but wasted an afternoon for nothing at Preferred.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


4.0 out of 5.0

Good Place to Buy

by from Yoder, Indiana |

We bought at the Coliseum tent sale in the fall of 2009. We have driven the car all the way to Oregon and many other places and it has had no problems.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Preferred Auto Fort Wayne responded to this review

July 11, 2013

Thank you for your review. I am glad to hear that we was able to help you out at the tent sale. Glad to also hear that you got a great vehicle as well. It sounds like we met your needs and expectations. If you ever need anything please don't hesitate to come in and see us. We are always here to help in any way. We appreciate your business. You are not just another customer we want you as part of our family. Thank you for you Business! Sincerely, Jay Leonard and the PReferred Automotive Group Staff


5.0 out of 5.0

Just looking

by from Fort Wayne |

I was looking for a vehicle for my nephew. Lance went over and above my expectations in helping me find a truck.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase

Preferred Auto Fort Wayne responded to this review

July 11, 2013

Thank you for your review! I am so glad to hear your kind words about our salesman Lance. I am glad that he met your expectations and all your needs when shopping for a truck. In the future if you ever need anything please don't hesitate to come back and let us know we are here for you always. Just a phone call or click away. Sincerely, Jay Leonard and the Preferred Automotive Group Staff


(1-8 of 8 reviews)