Harold Zeigler Chrysler Dodge Jeep RAM

(3.4) 7 Reviews

4200 Parkway Pl SW, Grandville, MI 49418

Used 616-588-4200

Average Ratings

3.4 out of 5.0
4 out of 7 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-7 of 7 reviews
5.0 out of 5.0

Very Good

by from Kalamazoo, MI |

My wife and I recently bought a car from this establishment and were very pleased with the service that we received as well as the car. We had been to dealerships all over SW Michigan but many of them just had pushy salesmen that would try to sell us over priced cars. Richard was a very nice salesman that didn't push too hard and showed us a quality vehicle. An Overall good experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Unethical sales team

by from Grandville MI |

Their sales and finance department are shady and unethical who will take advantage of anyone to make a sale!!! I would not reccomend anyone to patronize this business unless you have money to throw away!!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


3.0 out of 5.0

Nice people but didn't get what I wanted

by from Riverdale, MI |

I drove a long ways because they said they had what I wanted. The jeep was not the shade I wanted, I only got $100 for my trade. The windshield has a spider crack and little stone specs all over. The spider was fixed but not well, you could see it plain as day. It was raining so I didn't see it until the rain stopped. I was never informed either about this flaw. I called and asked for them to replace the windshield the answer was NO. This is the last vehicle I will probably buy in my life time, what a way to end. Needless to say I am sick, this is a 2010 so it wasn't an oldie I bought. I even had a windshield guy look at it, he is the one that told me it was filled and nothing he could do about it now. It looks awful. I feel like crying rather than being over joyed getting the vehicle I wanted.

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Customer Service
Buying Process
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Shopped for a new car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience and a great buy

by from Forest Hills, MI |

I found these guys on Cars.com and along with 4 other dealers, they had they car I was looking for. The vehicle was for my wife so she had the real say I was just along for the ride and to make sure she didn't taken. All but one of the dealerships seemed to give her not only the best price, but treated her like they would not stop until she was satisfied not them. We had great conversation between the sales staff and the finance person and through all the back and forth, were able to sucure our car quickly and at a competitive price. Thanks Harold Zeigler for putting value back into a car purcahse.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good Oil Change

by from Wyoming, MI |

I purchase two vehicles from Harold Zeigler and we choose to come here for our oil changes as well. The staff is friendly and the facilities are very clean and pleasant.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Professional and responsive

by from Grandville, MI |

I purchased a Dodge Caliber from this dealership after being lead there from an internet site. The shopping process was professional and not pressured. The salesperson was pleasant and service minded. There were a few minor problems with the vehicle that were handled quickly and thoroughly. So far I am pleased. I'll be taking the car to them for its first servicing soon.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Horrible

by from Grand Rapids, MI |

My new Charger's push to start button failed. I called them and asked what I should do, and the guy told me to pop the button off and look for the key slot to start it. I did so, but much to my surprise, there was no key slot. It was now ruined. They had it for the next 3 weeks. Returned scratched

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does not recommend this dealer

Did make a purchase


(1-7 of 7 reviews)