Crest Acura/Cadillac

Crest Acura/Cadillac

717 W GENESEE ST, Syracuse, NY 13204

New 888-380-1443
Used 888-337-6852
Service 888-856-8229

Average Ratings

4.7 out of 5.0
68 out of 72 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 72 reviews

Featured Review

5.0 out of 5.0

Crest Cadilac/Acura

by from Utican NY |

On arrival I met the used car salesman Dave (I'm not sure of his last name) I was creeted proffesionally and was shown the car that I came to see....I test drove the Chrysler and Dave said he would contact me regarding the needs of the car and what his departmen could do for me......He called the next day with the information....An excellent experiience without exception..........I would feel very comfortable dealing with Crest Cadillac should I have further interest in the vehicle..

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase

5.0 out of 5.0

An overall great experience!

by from Solvay, New York |

It was a great experience and we love our new Cadillac SUV!!! Thank you Paul B.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service.

by from Liverpool,, NY |

The staff at Crest were very professional and helpful. They got me in and out fast and it was appreciated.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Erle Stoddard Review .

by from Marcellus , NY |

Great , prompt and excellant service. Will continue and recomend this service department.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, top notch facility

by from Camillus, NY |

Crest Service never disappoints. Top notch team always does a great job. Recommend them highly. Liz and Bob are great

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

In and out in less than an hour!

by from Liverpool, N.Y. |

I was lucky this visit, it could have been 7 hours! or 20 minutes for the recall I came in with, I ended up with the 20 minutes. Everything went smooth as usual. I got to visit with Old Friends, and was home in less than an hour!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service was outstanding!

by from Warners, by |

Excellent!! They made me feel like family!! Friendly and accommodation g

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Very Professional Dealership

by from Ithaca, NY |

I recently purchased a new 2015 Cadillac SRX and was very pleased with the professionalism of the salesperson, Joe Hawelka, throughout the entire process. Joe was well versed in all models of Cadillacs. Additionally, he stayed after hours with me on the initial sale and came in on his day off when I took delivery. He was very thorough in going over all the paperwork and the features of the car with me. Joe is probably the most professional car salesmen I have ever worked with. Thank you, Joe!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Salesman

by from New Hartford, NY |

I would highly recommend Crest to someone and furthermore, so would refer then to Me. Nuzzo not because I want a referral but because of his expertise and professionalism. You can put this on your website as one of your satisfied customers signed: Mark B from New Hartford, N.Y. thanks?

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

review

by from marcellus, ny |

Our sales person Steve Denoo was very friendly, helpful and informative.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent in every respect

by from Syracuse, N.Y. |

First class service from salesman and all other employees I encountered

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 72 reviews)