Crest Acura/Cadillac

717 W GENESEE ST, Syracuse, NY 13204

New 888-380-1443 New 888-380-1443
Used 888-337-6852 Used 888-337-6852
Service 888-856-8229 Service 888-856-8229


Average Ratings

4.7 out of 5.0

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Buying Process
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  1-10 of 89 reviews

Featured Review

5.0 out of 5.0

Crest Cadilac/Acura

by from Utican NY |

On arrival I met the used car salesman Dave (I'm not sure of his last name) I was creeted proffesionally and was shown the car that I came to see....I test drove the Chrysler and Dave said he would contact me regarding the needs of the car and what his departmen could do for me......He called the next day with the information....An excellent experiience without exception..........I would feel very comfortable dealing with Crest Cadillac should I have further interest in the vehicle..

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Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent dealership!

by from Auburn,NY |

Excellent, quality service. No hassle buying experience.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great process

by from Cicero,New York |

Joe Hawelka in sales was great to deal with & always goes the extra mile with the sales process along with Dave Thompson in finance!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service. Friendly staff.

by from Syracuse, NY |

Craig Bunch, the manager, knew I was hoping to get out of my current lease and into an SRX with all wheel drive. He had contacted me a few times before but the deal wasn't right. He brought this current deal to me and it was perfect. Paul Holeck followed up and we got all of the paperwork completed and the deal done in a short time. They were professional and friendly and very easy to do business with. I would recommend Crest Cadillac to anyone in the market for a car.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Always a pleasure!

by from Kirkville, NY |

I took my Cadillac ATS in for an inspection. While I was waiting I visited the showroom and had the nicest conversation with one of the salesmen, Steve. He told me about a feature on my vehicle that I never even knew I had. It had to do with the navigation. I tried it when I left, it is awesome! Before I knew it, Bob was coming to get me as my car was done! Always a pleasure to visit Crest Cadillac.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Quick response-Service Dept.

by from Liverpool,NY |

Called in with a check engine light on and I had a service appt. in an hour. Took care of the issue and also a recall was taken care of. The service dept.is very thorough and always so helpful. Go the extra mile!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great buying experience

by from Syracuse, NY |

Great experience. Paul Hollack is very good. Please see him for help when looking for next vehicle!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Amazing Service

by from Pennellville, NY |

I brought my CTS in for an oil change and the service was amazing. The service writer Liz Daniels was very thorough and knowledgeable.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Crest gives "Cadillac" type service

by from Sherburne, NY |

Crest takes excellent care of us. We our always treated well. We are offered a free loaner if need it. Everyone makes a point to see to our comfort while we are waiting. The service staff always tells us exactly what they did, and suggests any services we might need in the near future.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Purchase a Cadillac SRX

by from Syracuse, New York |

Everyone at the dealership was very friendly, and all questions I had about the car were answered. The buying experience was good.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 89 reviews)