Crest Acura/Cadillac

Crest Acura/Cadillac

717 W GENESEE ST, Syracuse, NY 13204

New 877-880-2083
Used 888-810-2839
Service 888-856-8229

Average Ratings

4.1 out of 5.0
18 out of 22 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  21-22 of 22 reviews
5.0 out of 5.0

Chuck Hagerman is a STAR !!!

by from Connecticut |

Dear Crest Cadillac: I'd like to compliment one of your employees, Chuck Hagerman, for the exceptional service he provided me during a recent encounter. Chuck demonstrated genuine concern for customer satisfaction as well as surmountable patience throughout the entire process. Chuck went as far as to provide me with periodic updates throughout, and even after the process was complete. Needless to further emphasis how pleased I am with Chuck professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will recommend your business and Chuck to family and friend for years to come. Chuck, I still think you are the ownerIt takes a remarkable individual to exercises that much patience and flexibility. SRH

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Crest Acura/Cadillac responded to this review

October 30, 2012

Thank you for your nice comment. We greatly appreciate your time and your business!


5.0 out of 5.0

Low Pressure and Professional

by from Syracuse, NY |

We had a great experience buying our car with Crest. They were very friendly, low pressure and professional people. We were extremely comfortable and satisfied with our purchase experience. Thank you all very much.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(21-22 of 22 reviews)