Lovering Volvo-Mitsubishi of Concord

Lovering Volvo-Mitsubishi of Concord

95 Manchester St, Concord, NH 03301

New 866-696-3285
Used 877-882-2269
Service 866-290-4643

Average Ratings

4.8 out of 5.0
5 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews
5.0 out of 5.0

Top Notch

by from Canaan, NH |

I am not the typical Volvo shopper. I happened upon Lovering Volvo through cars.com because I was looking for a crew cab pickup. They just happened to have what I was looking for. I initially made contact via email with a rep on Friday and decided to just drive down Saturday morning to see what I could do. I had read about the dealership online and of course researched my trade and the truck I was interested in. I was prepared for battle. I already had a deal at another dealership so I figured, nothing to lose. I knew I wasn't the typical VOLVO customer. I met with Alex, the salesmen, who was very inviting and I was at ease right away. I have purchased many cars at several dealerships in the last ten years (8 cars 6 dealerships) between my wife and I. I never felt that I was "not their type of customer" and never once felt pressure. Trust me, I've dealt with all types of dealers. I received the deal I was looking for and it was the most relaxing experience at a dealership that I have ever had. From Alex, to the sales manager, to the finance guy (sorry guys forgot all the names), this dealership was TOP Notch. If I were a Volvo shopper I would absolutely be a repeat customer, but hopefully they will have some more trucks for me in the future. Thank you to the whole crew over there for making me not hate the car buying experience as I have in the past. You guys are great and very fair. I have zero affiliation with this dealership and live an hour north with nothing to gain. Great group, my recommendation is buy from them, low pressure, no games, very relaxed, and you will go back again. Thanks.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Lovering Volvo-Mitsubishi of Concord responded to this review

December 23, 2014

Hi Jeff, We can't thank you enough for taking the time to share your experience at our dealership. I have passed along your feedback to all of our managers and sales staff. We not only want all of our customers leaving our store with a vehicle they love, but we want them to truly love the experience they had. Thank you again for all of the positive feedback and your glowing recommendation. We hope you enjoy your new truck. Please let Alex or anyone from the Lovering team know if you need anything at all. Happy Holidays! Sincerely, Rick Lovering General Sales Manager


4.0 out of 5.0

Worth the time

by from Lowell, Ma |

I recently purchased a Sienna van here and will say this was the best purchasing experience I have had. I appreciated the service by Gary and Marc. They are reasonable business men who appreciates reasonable offer by the customer. Including the business manager, Derek, all of these guys are professionals and demonstrated as such with their great customer service. They're pleasant, accommodating and understands that my total satisfaction after delivery of the van is priority number one. They will work with you to make everything right. I highly recommend this dealership on your next investment of an automobile. Nick Van Ngo

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Lovering Volvo-Mitsubishi of Concord responded to this review

August 14, 2014

Hi Nick, Thank you for your review. I will be sure to pass along your feedback to Gary, Marc and Derek. We are so glad to hear of your positive experience. It truly is our goal to make your experience fun, easy and enjoyable, because that's the way it should be! Thank you for your business and we hope you enjoy your new Sienna. If you need anything at all please don't hesitate to contact Gary, Marc, Derek or anyone else at Lovering. We look forward to helping you with your vehicle needs in the future! Kinda Regards, Vanessa Delegas Marketing Director


5.0 out of 5.0

Volvo purchase a very pleasant experience!!

by from Durham, NH |

Just bought another brand new Volvo at Lovering in Concord.. Tami was again our sales representative and she was AMAZING!! She knows the Volvo and she works so hard to make sure we get exactly the Volvo we are looking for. The results are that we are extremely satisfied with our new car and we are TOTALLY grateful for the professional and inspired guidance we received from Tami. She sets the standard for excellence in the field of Volvo sales. We believe that if you are looking to buy a Volvo, make an appointment with Tami at Lovering in Concord, NH, you will be glad you did!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Amazing Service!

by from Lebanon, NH |

I live an hour away from Lovering Volvo Concord, but the service is so great it is totally worth the drive!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fantastic Car Buying Experience!

by from Ashland, MA |

Tami was the best sales consultant I've ever had at a car dealership. She greeted us by name at the door, knew everything about the car, answered all our questions or researched them if she didn't know the answer and continued to be nice after we signed the deposit contract and a week later when we bought the car. She called us a few days after we brought the car home to see if we loved the car. Sent us a thank you note. And called us back immediately when we had a question about the car. Terrific service! The dealership only sells new and high quality used vehicles. We looked at a lot of gently used Volvo's at some Massachusetts dealerships and most of them were in mediocre shape. The car we bought was in mint condition. We love it! I would definitely return to this dealership and recommend them to anyone who wants a great car and great car buying experience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-5 of 5 reviews)