Newberry Family Auto

890 N State Road 14, Harper, KS 67058

New 888-903-6109 New888-903-6109
Used 888-533-1425 Used888-533-1425
Service 877-365-9902 Service 877-365-9902


Average Ratings

4.6 out of 5.0

Customer Service
Buying Process
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  1-10 of 17 reviews

Featured Review

5.0 out of 5.0

FRIENDLY BUSINESS

by from HARPER, KS |

THIS IS A GREAT FRIENDLY PLACE TO DO BUSINESS. IF THEY DON'T HAVE WHAT YOU WANT THEY WILL GET IT, AND PROMPTLY

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  • Customer Service
  • Buying Process
  • Quality of Repair
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Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Newberry Family Auto responded to this review

May 27, 2015

Judith, it was our pleasure and if you need anything in the future we will be here! Thank you for choosing Newberry Family Auto!


5.0 out of 5.0

Great service!

by from Argonia, KS |

Excellent people providing excellent service. The sales floor and the shop are impeccably maintained. The service in guaranteed. If it's not done right, they take care of it! The dealership is also deeply rooted and invested in the community.

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Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Most friendly and helpful!

by from Danville, KS |

We love doing business with Newberry's. Everyone is always very friendly and helpful. When we have questions about the vehicle we purchased, they are always available and very qualified to answer our questions. The service department is great!! Easy to get in, and very thorough in what they do. We would recommend them to anyone that asks!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Debbie helped me find just the right pickup.

by from Attica, Ks |

I was very happy with the time they put in to finding me just the pickup at the right price! Brett and Debbie worked perfectly with me.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Love the people!

by from Harper, KS |

Great car buying experience and service department.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

Horrible customer service

by from anthony, ks |

I had to get parts ordered for my truck (warranty) they ordered the parts and it took over a month for the parts to come in. There was no communication as to where the parts where/status! I had to call to find out what was going on. It's a nice place but the employees are not friendly at all! I wouldn't take my truck back here or even buy a vehicle from them!

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Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

GREAT FRIENDLY SERVICE

by from HARPER, KS |

GREAT SERVICE FOR CAR BUYING PROCESS OR REPAIRS. SMALL TOWN FRIENDLY ATMOSPHERE LACKING NOTHING

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  • Customer Service
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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Newberry Family Auto responded to this review

April 14, 2015

Thanks Judith! We are fortunate to have wonderful customers like you. Look forward to seeing you in the future!


2.0 out of 5.0

follow up

by from Salina KS |

spoke with internet person was suppose to get pics to me, never did.

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Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Newberry Family Auto responded to this review

December 3, 2014

I am so sorry but we didn't get an e-mail from you until the 29th of November. It was on a Saturday after 12:00 pm. and the dealership is closed on Saturday afternoon. I received your e-mail review on Monday morning. FYI: This lead was sent to sales@newberryfamilyauto.com by CarGurus on [November 29, 2014 1:37:23 AM EST]


5.0 out of 5.0

GREAT FOLKS

by from HARPER, KS |

I'VE PURCHASED 2 CARS FROM NEWBERRY WITH NO PROBLEMS. THE OLDER TRUCK WE MOVED INTO THIS TOWN WITH IS STILL SERVICED BY NEWBERRY. IT HAS OVER 100,000 MILES ON IT AND RUNS GREAT. IF THEY CAN'T FIND THE PROBLEM THEY GO THE EXTRA MILE AND WILL EVEN SEEK OUTSIDE OF THEIR SHOP FOR ASSISTANCE. THEY ARE FRIENDLY, SINCERE, AND HONEST. COMING FROM A LARGE METRO AREA THIS IS A REFRESHING EXPERIENCE. THE SERVICE DEPT. IS ESPECIALLY GREAT. THE MGR LISTENS, REALLY LISTENS, THEN PROCEEDS. I CAN'T THINK OF A NICER WAY TO DO BUSINESS.

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  • Customer Service
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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Used Truck

by from Anthony, KS |

Found a great deal on a used truck. Buying was easy.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 17 reviews)