Crossroads Ford-Wake Forest

Crossroads Ford-Wake Forest

10101 Capital Blvd, Wake Forest, NC 27587

New 888-870-0161
Used 888-237-7791
Service 866-598-1165

Average Ratings

1.0 out of 5.0
0 out of 2 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


1-2 of 2 reviews
1.0 out of 5.0

don't buy from them

by from raleigh ,nc |

I bought a 2011 f-150 truck brand new from crossroads ford two years ago. Now it is 1k miles out of the full warranty and they refuse to fix it. The motor is not running right and they are calling it an electrical issue. What happen to a 60k mile drive train warranty. apparently that only covers the internals of the motor and transmission. So at 37k miles on a brand new truck I have a broken piece of garbage. Thanks a lot ford. You would think with my family collectively spending over 150k on vehicles at crossroads in the last two years this would be taken care of. Good luck if you buy from them. I will be searching for a new vehicle else were

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Do Not Trust Crossroads Ford

by from Washington D.C. |

My Experience: I live several hours away from the dealership and was trying to buy a car working through their Internet manager Cory Shaw, and salesman Jackson Szyperski. When the deal was almost finalized, Jackson called and said the car was sold to someone who came in. The next day, the car was reposted online for $4000 more. Called Jackson back, and he said the owner of the dealership bought the car for his church. Talked to Cory who said it was just bought by the owner for a friend who has actually been driving the car for an extended period of time. Don't know, or care, who it went to or which of the three stories is true, but concluded at the end, they didn't intend on selling the car to me at the price listed. Recommendation: If you are out of town, do not do business with Crossroads Ford, Cory, or Jackson. They can not be trusted! Do not waste your time with their unethical business practices.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-2 of 2 reviews)