Elyria Hyundai

(4.3) 5.0 13 Reviews

845 Leona St, Elyria, OH 44035


Average Ratings

4.3 out of 5.0

Customer Service
Buying Process
Quality of Repair
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  1-10 of 13 reviews

Featured Review

5.0 out of 5.0

Good clean, professional dealership

by from North Ridgeville, OH |

I will definitely be stopping back for service. Tom was very professional and enjoyed working with him.

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  • Customer Service
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  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Never again.

by from Avon Lake |

Bought a used car and was promised a few repairs. Was treated very well until my check cleared and then NOTHING! Was supposed to fix a small hood dent, NOT DONE. Was supposed to fix a paint chip in the door, NOT DONE. Was supposed to get me some touch up paint, NOT DONE. Was supposed to fill the gas tank, NOT DONE. Will never go back. Don't bother responding E.H. You have not responded to the many emails I sent in the past 2 weeks.

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  • Customer Service
  • Buying Process
  • Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did make a purchase

Elyria Hyundai responded to this review

October 4, 2015

Spartan, Thank you for your response! I apologize for the issues you have experienced, we do not like having our customers feeling neglected by any means. If I may ask, is the issue not getting a call from the service department or did you inform your salesman and they failed to respond?


5.0 out of 5.0

servoce

by from Northeast, OH |

Best service center in Northeast Ohio.. The staff is courteous, genuine and willing to communicate to the customer in keeping the customer informed.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Maintenance staff is excellent

by from Cleveland, OH |

Excellent maintenance staff, quality work. I have purchased two vehicles from this dealership and will highly consider it for my third.

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  • Customer Service
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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Elyria Hyundai responded to this review

March 28, 2014

Thank you Keith! If you ever need anything please let us know!


5.0 out of 5.0

All around tremendous dealership

by from North Ridgeville, OH |

I have never had service like I have with Elyria Hyundai. It is the easily the best service I have had so far. They seem to care what you think and I find that refreshing. I have purchased two cars from the dealership and will come back for the next. I love my Sonata. Larry was an awesome salesperson.

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  • Customer Service
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  • Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Elyria, OH |

I have purchased two cars from here and am very pleased. They are extremely prompt with service and scheduling is very easy.

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Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I have the newest "oldest car" in the state!

by from Warsaw, Ohio |

i just purchased a 2002 chrysler 300m from elyria hyundai. after seeing the pics on auto trader the car looked brand new, so when i got to the dealer, the pics were right. took it for a test drive and knew it was coming home with me, after the paperwork was completed, Vince Cuffaro, my sales person took me to the service bay to get my shiny new "old car" and the car shined brighter than the new hyundai's! it looked great and a full tank of gas. am very pleased as good old clean cars like this do not grow on trees. process was simple and was in and out in a couple of hours. was never under any pressure because if the car is good it will sell itself. Vince was very nice and overall i would tell anybody to come here and buy a car. CHEERS!!!

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    Quality of Repair
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Elyria Hyundai responded to this review

February 19, 2013

Ryder, I'm glad you're more than happy with your "new" 300M! Thanks for the call BTW and if you need anything in the future don't hesitate to let us know. Take care and keep in touch! Elyria Hyundai


1.0 out of 5.0

Sold me a lemon!

by from Proctor, wv |

I bought a 2004 diesel ford truck from these guys and traded in my 2010 mazda 3 that was in great condition and i have recites that say they changed the wheel seals in the rear axle after a week of driving it the rear axle broke and when I took it apart the wheel seal on the passenger side was not new and the bearings was so bad that it messed the spindle up to where they couldn't of even got the nuts off to replace it if they wanted it too, also the truck had a blown head gasket that has cost me 4 grand to repair that they didn't tell me about either but they tried to hide it and use block repair in the coolant to fix the issue

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  • Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a used car

Came in for service or repair

Does not recommend this dealer

Did make a purchase

Elyria Hyundai responded to this review

February 19, 2013

Jeremy, I am sorry for the inconvenience. I know that our pre owned manager was in touch with you on the issues and that they are hopefully now resolved. We strive to provide the best service and best vehicles, but sometimes things are out of our control, or crop up when we least expect it. We are always here and just a phone call away if you ever need anything in the future. Good luck and keep in touch Elyria Hyundai


5.0 out of 5.0

Great Experience

by from Columbia Station, OH |

Very friendly service. Everyone was willing to answer questions and make sure the experience was a pleasant one.

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Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Elyria Hyundai responded to this review

October 17, 2012

Thank you for the excellent review! It is great to know that we provided you with a friendly, pleasant and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Best, The Elyria Hyundai Team


5.0 out of 5.0

Used Hyundai Sonata LTD.

by from Elyria, Ohio |

This is the second car I have bought from this dealer and both times I had the pleasure of working with Larry Hamblin. Mr. Hamblin and all involved (finance and Service)people went above and beyond to get me in the car I wanted. Polite and courteous all the way thru the process. My only complaint was, I didn't get to pet OLLIE!!!! Thanks to everyone and I'll be back!

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    Customer Service
  • Buying Process
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    Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Elyria Hyundai responded to this review

October 5, 2012

Denny, thank you so much for taking the time to leave us this five star review. It is greatly appreciated by our staff. It prides me to know that you were so pleased with us on your first trip to Elyria Hyundai, that you decided to make a return visit to purchase another car. Also, I will pass your kind words on to Larry. He will be happy to hear that he has brought satisfaction to yet another customer. If you need anything else in the future let us know, and we will get you taken care of. Thanks again, we are looking forward to your next visit! Sincerely, The Elyria Hyundai Team


(1-10 of 13 reviews)