Capitol Mazda

980 Capitol Expressway Auto Mall, San Jose, CA 95136

New 877-267-6096 New 877-267-6096
Used 888-264-0565 Used 888-264-0565
Service 888-249-2807 Service 888-249-2807

DGDG.com - Be Happy!


Average Ratings

4.2 out of 5.0

Customer Service
Buying Process
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  1-10 of 20 reviews

Featured Review

5.0 out of 5.0

Extremely Satisfied!

by from Fresno Ca. |

Found a Chevy SSR at a Great Price. I tried to bargain a little but they wouldnt budge. I am still 100% pleased with everything. It was such a great deal that I drove 3 hours to the Dealers in San Jose.

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  • Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Honest, easy purchase

by from Mill Valley, Ca. |

I am amongst those who have had bad experiences in the past with absolutely dreadful, aggressive car sales people at different dealerships...And I cringe at the idea that I might have to deal with that again. Fortunately not with Capitol, this dealership is proof there actually are honest and pleasant car purchasing experiences. Here are sales and finance people who are strait forward, honest folk willing to have normal conversations and give you the time you need and provide you the best info regardless if the sale goes their way or not. No pushy sales here at all. They are clearly interested in a satisfied customer. Thumbs up from me and thank you.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Tons of Selections; Well Service

by from San Jose, CA |

This is my first time to purchase a car. Very excited and confused when buying a car since I had no experience about it before. I chose to buy a new 2015 Mazda 3 at Capitol Mazda since I love the sportiness that Mazda creates. 17 inch alloy wheel with red soul exterior color looks awesome! I did a little bit drive testing on both local as well as highway. The steering wheel feels responsive and the suspension feels a little bit hard but with comfort. The service from this dealership is good. I recommend it to other car buyers who want to purchase a Mazda for fun!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Salesperson

by from Felton Ca. |

I had an excellent buying experience at Capital Mazda. Our sales person was Michael Montuy and he was informative, thoughtful, thorough, and most of all he has integrity. It is a fine car, but you can get lots of fine cars at lots of dealers, but you can't get the quality of personal attention that you can get if you ask for Michael Montuy.

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  • Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good deal and great service

by from Palo Alto, CA |

We drove to San Jose to view a Used car and were pleasantly surprised by the condition of the vehicle given its price and age. The customer service during our purchase and hand over process from Steve was fantastic. Whilst the price was not reduced I am really pleased with the deal and would definitely recommend this dealership.

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  • Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Professional

by from Fruita co. |

Had a couple phone conversations with a salesperson who was professional in trying to answer any questions in order to satisfy my needs. Did not continue conversations due to the shipping costs and not being able to look over the car due to distance. Car is/was in Calif and we are in Colo.

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Shopped for a used car

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Could not make a deal, but good service!

by from Bakersfield, CA |

We could not close a deal, but their customer service is of high standards.Not much room for price negotiations on car that I was looking for and was advertised on internet.

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Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Easy to schedule appointment on the website

by from San Jose |

Took my car in for the recall. Was very easy to make an appointment on the website. Will be back.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good service department

by from San Jose |

Service is really fast here. Only wish the waiting room was bigger.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Mazda driver

by from San Jose |

The service was quick .the price was fair. I also like the promotion they email to me

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Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 20 reviews)