D'Orazio Ford

(4.6) 5 Reviews

1135 S Water St, Wilmington, IL 60481

Average Ratings

4.6 out of 5.0
5 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


1-5 of 5 reviews
4.0 out of 5.0

Good service but problem NOT solved

by from Wilmington, IL |

Dealer did a good job but problem was NOT solved. Told that the hesitation with the transmission shifting is normal. I dont think so. Probably will be back soon as it is still doing it.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service @ D'Orazio Ford

by from Wilmington, IL |

They are great in the service dept. I have been taking my vehicles there for over two years.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Regular maintenance

by from Wilmington, IL |

Regular maintenance - job well done. Nice wash job too.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great services and staff but missing paperwork

by from Wilmington, IL |

The service department did a fine job on my vehicle and readily addressed both the normal service and vehicle concerns I had. My only disappointment is that I did not receive 'The Works' Inspection Sheet with my receipts. This has not been the first time this paperwork was missing when I had this service. The data on the inspection sheet is valuable to the vehicle owner, especially for a high-mileage vehicle like mine.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great truck and great people!

by from Elizabethtown, KY |

Gary and Mike were great! Got a 2013 F150 for a great price and top dollar for my trade, really! I was from out of state and Gary was excellent to work with and made the process super easy. Go see these guys for a good deal and great buying experience.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-5 of 5 reviews)