Old Saybrook Chrysler Dodge Jeep RAM

Old Saybrook Chrysler Dodge Jeep RAM

255 Middlesex Tpke, Old Saybrook, CT 06475

New 888-672-1025
Used 888-212-2185
Service 877-618-2276

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Average Ratings

4.7 out of 5.0
20 out of 21 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 21 reviews

Featured Review

5.0 out of 5.0

Great repair experience

by from Lyme, CT |

We had an excellent experience while having our jeep repaired. The service was timely and the personnel were very helpful. We look forward to purchasing our next jeep here.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Old Saybrook Chrysler Dodge Jeep RAM responded to this review

August 22, 2014

So glad you had an excellent time...Thanks for sharing!

5.0 out of 5.0

Actually Enjoyed Service Visit

by from Westbrook, CT |

I brought in my 2012 Jeep Compass for an oil change and 4WD fluid changes. Ephram was very nice and knowledgeable. I asked them to look at my rear brakes and let me know if I needed them changed or could wait a bit longer. They told me I had about 20% left on the pads. I feel they were very honest to me about what needed to be done at that time and didn't try to sell me new brakes just because I was there (like some other car repair business do). I liked the report they give you at the end showing the status of the vehicle checkpoints. I especially like the free carwash! The waiting area is comfortable, love the free coffee, snack machine wifi and TV. I guess the only suggestion I would have is if there were a coat tree in the corner I could have hung my bulky winter coat up out of the way instead of putting in on the back of the chair. Thanks and I will be back!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Jeep service

by from East Haddam, CT |

The staff at Old Saybrook Jeep, Chrysler, Dodge are professional and courteous. They took the time to explain an issue that Jeep has identified and the best way to deal with it.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Old Saybrook Jeep

by from Madison, CT |

Great experience start to finish. Helpful and knowledgeable staff. A pleasure to do business with.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mr. Lee Olivier

by from Old Lyme, Ct. |

The service representatiave was truly excellent. I can't remember her name, but she was a complete professional!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GREAT SERVICE !

by from Palm City, Florida |

Efrem (service advisor) is just plain excellent.I have been servicing my 2014 Overland here even though I bought it elsewhere.Efrem has treated me so good ,that I now have my son service his Jeep here. He lives 35 miles away.No compliants whatsoever.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Old Saybrook Chrysler Dodge Jeep RAM responded to this review

October 20, 2014

Thank you so much for sharing your service visit with us! Efrem is an asset to our staff!


5.0 out of 5.0

GPS/radio replaced

by from Middletown, CT |

Staff very friendly, helpful and knowledgable. Repairs done on time and the car came back washed and vacuumed. I would definitely recommend the service department at this dealership.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Old Saybrook Chrysler Dodge Jeep RAM responded to this review

October 21, 2014

Thank you so much for the recommendation!


5.0 out of 5.0

Excellent Service

by from New Britain, CT |

Carrie and the service department were great. Excellent level of customer service

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Old Saybrook Chrysler Dodge Jeep RAM responded to this review

October 22, 2014

Thank you Ryan!


5.0 out of 5.0

Review of Old Saybrook CDJ

by from Guilford, CT |

First-class treatment all the way! Carrie, Ephraim & their staff of mechanics always give me and my vehicle the best attention and service. I travel farther than two other dealerships in my area, but it's well worth the trip! I would (and do) recommend them to everyone. Thanks, guys!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mr

by from Branford, CT |

Nothing negative about the dealership Service Manager Carie EXCEPTIONAL in all respects

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Old Saybrook Chrysler Dodge Jeep RAM responded to this review

September 10, 2014

Carrie loves her job and it shows! We are very fortunate to have her on our team!


5.0 out of 5.0

service experience

by from tolland,ct |

Very satisfied with the service, washing my car was an added bonus.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Old Saybrook Chrysler Dodge Jeep RAM responded to this review

September 9, 2014

Thank you for taking the time to let us know!


(1-10 of 21 reviews)