Carriage Kia

Carriage Kia

2815 Browns Bridge Rd, Gainesville, GA 30504

New 877-468-1775
Used 888-510-0124
Service 866-624-5110

Carriage Kia is proud to be the highest rated and reviewed Kia dealer in the nation from DealerRater.com!

Average Ratings

4.9 out of 5.0
168 out of 170 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    141-150 of 170 reviews
5.0 out of 5.0

service

by from cleveland, ga |

The Kia Service Department has always done a fabulous job.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Terry Oglesby

by from Braselton, ga |

I found buying my car was very easy. The sales rep named Tray was extremely helpful/courtious/not pushy. My problem here was Michael answered my phone call and did nothing else during my visit but he got part of Trays comission. There is one other concern I have. When I got the new car home and began checking the entire car, I found there is no spare tire/donut spare. When I called to ask, I was told I have roadside assistance for a given time period. My thought is the roadside assistance is no good for a flat tire if there is no spare to install. Other than those 2 concerns, I will tell anyone to contact Carriage Kia and ask specifically for Tray.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2013 Sorento

by from Gainesville, GA |

Awesome customer service! The buying process was very efficient and customer friendly.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Lease

by from Auburn, GA |

My husband and I leased new a new Sorento and Optima from Megan Walker and she was great. One great thing about Carriage Kia is you work with the same person from showing the cars, to working numbers, to singing the loan, it was all Megan. Thanks Megan & Carriage.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Car Lease x 2

by from Auburn, GA |

My wife and I went to Carriage (had purchased from them before) as her lease on a Nissan Altima was coming due. We ended up leasing a new Kia Optima for her and a Kia Sorento for me (my 3rd one). Although there are several great things we can say one that really sticks out was just how easy it was to deal with our sales rep (Megan Walker). Unlike other dealers we started and ended with Megan, (showing us the car, doing the numbers, and then singing the loan). Dealing with one person vs many was very refreshing. Carriage has figured it out and gone back to the basics of selling a car. Buyers don't want to be herded like cattle! Thank You Carriage and Thank You Megan.

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

EXCELLENT

by from Gainesville, GA |

We've had our new Kia Optima for about 3 months now - and we absolutely love it. My only regret is that we were not told of the newer version coming out 3 months after we purchased ours... otherwise we would have totally waited for the newer version. Carriage Kia in Gainesville is a great place to purchase a new car. Dealers are very friendly & the service department is extremely fast.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Service

by from Gainesville, ga |

We had out Kia Sorento and Hyundai Elantra serviced by your department this week and the service was EXCELLENT. Because of personal conflicts we had to drop our Kia off early at the service station. Not only was the staff accommodating, but our car was finished well before the scheduled time. Thanks again for the great service!!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent!

by from Toccoa GA |

This place is awesome! Never had one complaint from the very beginning!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Oil change and free car wash

by from Gainesville,Ga |

Got there a little early to get my oil change. Didn't have to wait very long. They even washed my car. Everyone that I have meet are very nice.

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Customer Service
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Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Service, Service, Service

by from Gainsville, GA |

Customer service is wonderful. Buying experience was good and all post purchase experiences have been amazing.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


(141-150 of 170 reviews)