321 DRIVE BUY HERE PAY HERE

321 DRIVE BUY HERE PAY HERE

4000 Charlotte Ave, Nashville, TN 37209

Used 866-409-2442

We are the Best Buy Here Pay Here. We can finance everyone at low prices!

Average Ratings

3.6 out of 5.0
36 out of 54 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 54 reviews

Featured Review

5.0 out of 5.0

321 Drive

by from Nashville, TN |

I purchased my first car from 321 Drive a couple of years ago; It's a 2007 Chevy Malibu. It has been a great car and I had it paid off very soon. February of 2012 I purchased my daughter a 2007 Toyota Corolla for graduation! It will be paid off by the end of the year. Bobby was a great salesman and was very helpful. Even though Bobby is at a different location I would definitely return to this location and recommend it to everyone. Our cars have been great and payments are affordable! I have had no trouble at all with 321 Drive. Very pleased with their services!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

321 DRIVE BUY HERE PAY HERE responded to this review

December 14, 2013

Thank you for your patronage! We do everything we can to ensure that the buying experience is fun and enjoyable. We hope to see you again soon and can't wait to find you or your family the next car you love again. Thanks, The 321 Drive Team

4.0 out of 5.0

Satisfied

by from Nashville tn |

I had contacted 321 drive about trading my 2003 Nissan maxima in. I was so blessed to get Chris O as my salesman, he was very honest and helpful. He actually cares about his custumers, treating them like he would want to be treated. Thank you Chris O, you are awesome and deserve a raise!! I would recommend 321 drive to anyone, but ask for Chris O

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Helpful great customer service

by from Nashville,TN |

I enjoyed my vist at 321 drive the staff was very helpful polite and friendly. I am ver happy with the car I drove off thier lot in. Thanks 321 Drive

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Do NOt buy from 321 Drive

by from Nashville Tn |

This place is a huge joke; Andrew the manager is very abrupt and rude! We purchased a 2011 Nissan three months ago, it has major problems. We have taken it back to the lot several times and they have yet to tepair the problem! Please go elsewhere to purchase a vehicle! They do not keep their word! Andrew specifically told us that if there were any problems to bring it to them for repair that the car had a six month warranty! What a joke! I will do some free advertisement for 321 drive! Pitiful business! Go elsewhere!

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Customer Service
Buying Process
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Would not recommend

by from Nashville, Tn |

I visited this dealership for a car I had seen on cars.com. I arrived two minutes until closing just hoping to get a quick look at the car before bringing my husband the next day, when I arrived all the personnel were leaving. I asked to just look to see if the car in question was even at that lot but they would not let me look. I went back the next day to find the people ( who had told me the night before that they were not sales people) were in fact two of the sales people. I was helped by an older gentlemen( not of the aforementioned group), and he was the best thing about the dealership. He was kind and helped us look for the car, which was not at that lot as advertised. He helped us look for another car that would fit our needs. As he was helping us look the manager of the sales group came over and tried to help also, he was pushy and rude. I tried to explain that I was not interested in a "restored" car. But he would not take no for an answer. While he was 'helping' us he took a phone call and told the sales person on the other line "no, don't tell her we will go that low, I know we can, but just try to get the money out of her today" I finally had to just get up and leave. I would give the place one star if it were not for that older gentleman who help me first.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Very Helpful and willing to go the extra mile.

by from clarksville, TN. |

321 Drive helped me get into a nice car and the process was very easy. With their help, I was able to get a 2011 Ford Fusion SE, I must say that our family is very grateful. They walked us through each step and have been very understanding along the way. I have to give a shout out to Rafi, he has been very helpful to us. I would recommend this place to anyone and even my friends and family. Thank you 321 Drive! ( this is a sincere review) .

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Sales service

by from Birmingham, Al |

They were quick and easy to deal with, helpful and had a genuine feel.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

nightmare!

by from Lebanon, tennessee |

The salesmen lied many times which of course we didn't find out until after the fact Andrew the manager stated "he's no longer with us there's nothing we can do but apologize". accounts tells me its my fault I don't have plate because I didn't call to make sure that they did their job then to add more insult to injury they set up my payment for the wrong day was told by Andrew that in fact it's the correct date it just takes a cpl days to and not to worry. Sonja the accounts manager calls later to tell me dad it was set up for the wrong datebecause of which I get to pay $25 late fee when I try to explain to her that this is not my fa she threatens me and hangs up on me up! the lack of professionalism there is astonishing I will never do business nor suggest anybody else this company do either

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Customer Service
Buying Process
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Shopped for a used car

Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Good dependable cars

by from Murfreesboro tn |

Brandon is great!!!! He helped me buy my first car a Nissan Sentra, and I loved it. But when I needed something bigger, he helped me purchase my 2012 Nissan Altima. And so far I love it!!! I had my sentra a year and a half and I had NO PROBLEMS!!!!! It was very dependable :)

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

James campbell

by from Nashville |

This is the second time I got a car from 321 drive never had an issues pretty good cars

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

HORRIBLE PLACE TO GET A CAR FROM

by from NASHVILLE TN |

I WENT TO 321 DRIVE AFTER RECEIVING PHONE CALLS FROM A GUY NAME RAY. ME AND HIM TALKED FOR ABOUT 2 WEEKS ABOUT ME COMING IN TO GET A BMW, HE TOLD ME THE DAY BEFORE I WENT INTO THE CAR LOT THAT THE CAR WAS STILL THERE, AND I TOLD HIM, I WOULD BE IN THE NEXT DAY. GOT THERE THE CAR WASNT THERE, AND WHEN RAY TRIED TO HELP ME LOOK AT OTHER CARS, THE MANAGER COMES OVER AND TELLS HIM TO TAKE ANOTHER CUSTOMER, FOR A TEST DRIVE, IN THE MIDDLE OF ME LOOKING AT CARS. THEN THE MANAGER WALKED OFF LEAVING ME AND MY HUSBAND AND 5YR OLD DAUGHTER STAND OUTSIDE IN THE HEAT. FINALLY A LADY COMES OUT TO HELP ME, AND I FOUND THE CAR THAT I WANTED, I EXPLAINED TO THEM HOW MUCH I HAD DOWN, AND SHE SAID THAT WAS FINE SHE GOT ALL THE PAPER WORK STARTED, HAD ME SIGN SOME MORE PAPERS, GOT TO THE END OF THE AGREEMENT, I LOOK AT THE PAPER AND I SAW THAT THEY WANTED MORE DOWN THEN WHAT WE TALK ABOUT I STATED TO THEM THAT I CAN PAY ALL THAT DOWN, AND THEN MANAGER THEN STATED THAT HE WOULD FIND ME SOMEONE WHO COULD LEND ME MORE MONEY I SAID OK, HE CAME BACK OUT AND STATED THAT HE WAS SENDING ME TO TENNESSEE QUICK CASH TO TAKE OUT A PAYDAY LOAN, I STATED TO HIM I WORK FOR A PAYDAY LOAN COMPANY AND THAT I WASNT DOING THAT. JUST OVERALL THE COMPANY IS HORRIBLE. THERE WAS A LADY IN THERE CUSSING AND GOING OFF ABOUT THEM NOT FIXING HER AIR 4 WEEKS IN A ROW, AND MY 5 YR OLD DUGHTER WAS IN THE OFFICE. AND WHEN SHE WALKED OUT OF THE OFFICE THE MANAGER STATED THAT OH WELL I WILL JUST PUT THE CAR BACK ON THE LOT TO SELL. THE GIRL WAS JUST CRYING HER HEART OUT, AND THE MANAGER DIDNT EVEN CARE. THIS WAS ON CHARLOTTE PIKE . IF YOU ARE LOOKING FOR A GREAT COMPANY GO TO EASY AUTO IN MURFREESBORO TN, THEY ARE WONDERFUL I HAD MY NEW CAR IN AND OUT OF THE PLACE IN LESS THEN 45 MINS AND THEY ARE A BUY HERE PAY HERE AND THEY CARS ARE SO MUCH BETTER AND CHEAPER

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Customer Service
Buying Process
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


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