Big Island Toyota

(4.5) 4 Reviews

811 Kanoelehua Ave, Hilo, HI 96720

Average Ratings

4.5 out of 5.0
4 out of 4 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-4 of 4 reviews
4.0 out of 5.0

Excellent Service

by from Hilo, HI |

The person who checked me in was friendly and courteous and so were the van drivers. I loved being able to drop off my car and get a ride to work and back - big plus! The work was completed very fast as well.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Hilo hawaii |

Rylan the service rep helped me and saved me a lot of time! Went out of his way and actually saved me a second or even third trip there! Good customer service !!

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Purchasing Experience

by from Hilo, Hawaii |

The no pressure style of salesmanship. Bliss and Juan were very helpful with the entire process. No pressure sales pitch. The delivery of the vehicle was very well done with introductions to all the key players that will help owning this vehicle a pleasure.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Quick and timely service

by from Hilo, HI |

Service repair work was done timely, and finished prior to noon time table. My noon time table was because I have a prior lunch appointment, which I attended. Thank you.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-4 of 4 reviews)