Porter Nissan

Porter Nissan

303 E Cleveland Ave, Newark, DE 19711

New 877-511-2907
Used 877-659-7921
Service 877-231-2133

Always delivering more than expected!

Average Ratings

4.9 out of 5.0
416 out of 417 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 417 reviews

Featured Review

5.0 out of 5.0

Great management team!!

by from Newark, DE |

After shopping around to make sure I was getting the best deal Porter management as a team gave me the deal I was looking. I only with the sales managers and they were easy guys once we agreed on pricing. Great group to buy a car from.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Porter Nissan responded to this review

March 25, 2014

Jason, we love hearing about customers that have a great experience at Porter Nissan, and we are glad you are one of them! We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle, and have fun driving it. Sincerely, Kevin Carroll General Manager 302.368.6300 x. 3109 kcarroll@porterauto.com

5.0 out of 5.0

Nice experience, always.

by from Newark, DE |

The advisors are helpful and not pushy to upsell. I work with them on my budget and they are very helpful.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good service

by from Newark, DE |

Prompt and courteous service without any 'pushy' attempt to profit from add on services. This goes a long way with me. If I NEED a service, tell me. If I don't, please don't try to get me to add it on.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

the best place ever

by from newark, DE |

the tech and the service person were the best they were able to secure a part for me that was on back order with no eta for my wife's car which was her Christmas gift both the tech and service person worked with me and other appointments that the car had to get other work done plus managed to get a rush order done in time for Christmas. Thanks nissan team your the greatest

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent experience with service department

by from Newark, DE |

Mike- the nice man who helped me with my service was extremely helpful and patient with me. He even went and drove my car up to the front when it was done so I didn't have to walk to my car myself.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Super sales experience!!

by from Newark, DE |

The salesman, Jeff Berryman, was very responsive even on his days off! He came in to show me other models as well as responded to my emails. I also appreciated how quick the delivery process was.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Porter Nissan responded to this review

December 24, 2014

Margaret thanks for this marvelous review and congratulations on your new vehicle! We are so pleased that Jeff was able to provide you with such exceptional service. Enjoy your new vehicle and we look forward to seeing you again! Kevin Carroll General Manager 302.368.6300 x. 3109 kcarroll@porterautomotive.com


5.0 out of 5.0

A delightful experience

by from Wilmington, DE |

Angel spoke with me before the visit to get an idea what I was looking for, and had a car matching my wishes ready for me to test drive. Everything was quick and easy.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Porter Nissan responded to this review

December 23, 2014

Thank you for your excellent feedback, David! I am happy to hear that Angel did a good job assisting you with your purchase. Congratulations on your new vehicle and we look forward to seeing you again! Kevin Carroll General Manager 302.368.6300 x. 3109 kcarroll@porterautomotive.com


5.0 out of 5.0

scraping on my underbody

by from avondale pa |

it was late in afternoon and they still took me in and Matt and lyle were very helpful in explaining everything.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Porter Nissan responded to this review

December 23, 2014

Thank you for your kind and honest feedback, Janice! I am happy to hear that Matt and Lyle were there to take care of you and your vehicle. Thank you and we look forward to servicing you again! Kevin Carroll General Manager 302.368.6300 x. 3109 kcarroll@porterautomotive.com


4.0 out of 5.0

Pay Closer Attention to Detail

by from Newark, DE |

Mike was able to work with the Porter Body Shop to fix some of their mistakes. However, all were not corrected because the body shop denied some of the accusation I made to Mike when he tried to hold them accountable

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Porter Nissan responded to this review

December 23, 2014

Thank you for taking the time to provide this feedback, Joseph! Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Kevin Carroll General Manager 302.368.6300 x. 3109 kcarroll@porterautomotive.com


5.0 out of 5.0

great inventory, exceptional service

by from Newark, Delaware |

The salesperson, Jason Souder, was very knowledgeable and friendly. He really went above and beyond and helped pick out the best car for me based on what I told him I was looking for.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Porter Nissan responded to this review

December 14, 2014

Congratulations on your new purchase, Arlene! Thank you for taking the time to write about your experience with us. At the dealership, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I'm so happy to hear that Jason was able to help find the perfect vehicle for you. We would love to work with you again. Kevin Carroll General Manager 302.368.6300 x. 3109 kcarroll@porterautomotive.com


5.0 out of 5.0

Great dealership - great cars, great sales people

by from Newark, DE |

The dealership was excellent - sales people were professional, friendly and made the expereince of buying a car very enjoyable. Great facilities and the management people were exceptional too. I highly recommend Porter Infiniti.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Porter Nissan responded to this review

December 11, 2014

Thank you for your awesome feedback, Joan! I am extremely happy that our team provided you with professional, friendly and enjoyable car buying experience. We appreciate your recommendation and we look forward to seeing you again! Kevin Carroll General Manager 302.368.6300 x. 3109 kcarroll@porterautomotive.com


(1-10 of 417 reviews)