Northtown Subaru

Northtown Subaru

3675 Sheridan Dr, Amherst, NY 14226

New 877-285-0914
Used 888-700-5224
Service 888-459-6905

The Best Selling All-Wheel-Drive Brand in America

Average Ratings

4.8 out of 5.0
231 out of 244 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    31-40 of 244 reviews
3.0 out of 5.0

Waiting time for a service advisor to check me in

by from TONAWANDA NY |

Waiting time for a service advisor to check me in took longer than it should have. An acknowledgement was about 5 minutes of me standing there and then another 5-10 minutes before someone asking if I had been taken care of. Once this happened everyone was very nice and I was on my way...

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Customer Service
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Buying Process
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Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Jessica and Sean have been consistently excellent

by from BUFFALO NY |

Jessica and Sean have been consistently excellent. I am very impressed with the customer service.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

It was warranty work done

by from AMHERST NY |

It was warranty work done in a timely and most satisfactorily manner

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

shuttle drivers were beyond excellent.

by from TONAWANDA NY |

Service desk (Marc) as well shuttle drivers were beyond excellent.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Always a good experience

by from BUFFALO NY |

Always a good experience at this dealership service department !

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Thank you for the prompt service

by from WILLIAMSVILLE NY |

Thank you for the prompt service I get everytime I bring my car in.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service . Reason I buy

by from DEPEW NY |

Great service . Reason I buy from buy from Northtown

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Everyone was so nice and helpful,

by from AMHERST NY |

Everyone was so nice and helpful, seemed very honest and straightforward about the work needed. The work took less time than I expected, and cost less than I anticipated. I have been very happy with my Subaru and with all of my encounters with the service department so far!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

The best. I would recommend Northtown

by from BUFFALO NY |

The best. I would recommend Northtown Service Department to family and friends.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

It is very quick and efficient

by from GETZVILLE NY |

It is very quick and efficient. The staff are polite. I would recommend Northtown Service Department to friends and family.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


(31-40 of 244 reviews)